Jacob Adler Svanholm
Serviceminded Salesman
København S
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
13
13
years of professional experience
10
10
years of post-secondary education
3
3
Languages
Work History
Bar Manager
Cafe Langebro Ølbar
01.2020 - Current
- Mentored and trained staff members to ensure exceptional customer service standards.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Security Worker
CPH Lufthavne
06.2024 - 12.2024
- Performed risk assessments on potential threats within the immediate area surrounding the property while providing actionable recommendations for mitigation strategies.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Conference Staff
DFDS
04.2018 - 01.2020
- Maintained appearance and cleanliness of food service areas during events.
- Participated in post-event evaluations to identify areas of improvement for future conferences.
- Greeted attendees warmly upon arrival, setting a welcoming tone for the entire conference.
Account Executive Officer
Adendo
06.2018 - 11.2019
- Developed customized sales presentations to effectively communicate the value proposition of products or services offered.
- Expanded market share by identifying and targeting potential new clients through strategic outreach initiatives.
- Leveraged CRM tools effectively to track client interactions and provide timely updates on account status internally.
Account Executive Assistant
New Age Media ApS
01.2016 - 06.2018
- Sales/affiliate-marketing of various SaaS products
- Participated in contract negotiations, assisting in securing favorable terms for the company.
- Organized and attended client meetings, taking comprehensive notes for follow-up actions as needed.
- Cold-canvas-phoner with professional communication
Waiter
Diverse. Restaurants, Cafe's and Bars
01.2012 - 06.2016
- Part time waiter on many different restaurants all around Copenhagen area
Education
AP Graduate - Service, Hospitality and Tourism Management
CPH Business
Copenhagen, Denmark 04.2017 - 01.2021
BA - Techno Anthropology
Aalborg Universitet
09.2013 - 07.2015
High School - International economic, spansk
HHX High School
01.2008 - 01.2011
Cultural exchange student - undefined
EF Exchange
Madison Sr. High Rexburg, ID 01.2007 - 01.2008
Skills
Team leadership
Outgoing personality
Customer relations
Verbal and written communication
Skills - I T
Super user in Office and Hubspot CRM system
Timeline
Security Worker
CPH Lufthavne
06.2024 - 12.2024
Bar Manager
Cafe Langebro Ølbar
01.2020 - Current
Account Executive Officer
Adendo
06.2018 - 11.2019
Conference Staff
DFDS
04.2018 - 01.2020
AP Graduate - Service, Hospitality and Tourism Management
CPH Business
04.2017 - 01.2021
Account Executive Assistant
New Age Media ApS
01.2016 - 06.2018
BA - Techno Anthropology
Aalborg Universitet
09.2013 - 07.2015
Waiter
Diverse. Restaurants, Cafe's and Bars
01.2012 - 06.2016
High School - International economic, spansk
HHX High School
01.2008 - 01.2011
Cultural exchange student - undefined
EF Exchange
01.2007 - 01.2008
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