Jakob Espholm-Kjær

- Strong Stakeholder Management:Proven ability to effectively collaborate with diverse stakeholders, including sales representatives, planners, supply chain specialists, and finance teams, ensuring timely and accurate communication of relevant information

- Customer-Centric Approach: Extensive experience in handling customer complaints and issues, demonstrating a commitment to understanding customer needs and providing effective solutions to enhance satisfaction and loyalty

- Cross-Functional Collaboration:Skilled in working closely with internal departments such as sales, finance, and logistics, fostering seamless coordination and alignment to achieve common objectives and deliver exceptional service to customers

- Analytical Problem-Solving:Proficient in analyzing complex issues, prioritizing tasks, and implementing solutions that address root causes, driving process improvements and optimizing operational efficiency

- Effective Communication: Strong verbal and written communication skills, demonstrated through participation in client meetings, development of PowerPoint presentations, and clear articulation of ideas to diverse audiences

- Adaptability and Flexibility: Proven ability to adapt to changing environments and priorities, remaining resilient and focused on delivering results even in high-pressure situations or dynamic business contexts

- CRM and BI Familiarity: While not mandatory, possessing knowledge of CRM systems like Salesforce and experience working with Business Intelligence teams can provide valuable insights into data-driven decision-making processes and enhance overall effectiveness in the role

- Fluency in English: Strong proficiency in both written and spoken English, enabling effective communication with international teams and stakeholders across different regions