Jakob Iversen
Vejle
Summary
Progressive, intelligent and analytical with top-notch business acumen and strategic planning skills. Skilled in the field businesses, market trends and customer preferences. Instrumental in helping companies remain responsive and proactive in dynamic conditions.
Overview
10
10
years of professional experience
Work History
Freight Forwarder
Geodis Denmark
Vejle, Denmark
10.2022 - Current
- Organized transportation of goods by sea or land to meet customer requirements.
- Created reports on shipment status for customers and management review.
- Negotiated competitive rates from carriers to reduce costs associated with shipping operations.
- Scheduled pick-ups and deliveries according to customer needs while optimizing transit times.
- Collaborated with various departments such as sales, accounting and operations on projects related to freight forwarding services.
- Provided guidance on routing options available based on client preferences and budget constraints.
- Analyzed market trends in order to recommend suitable solutions for customers' logistics requirements.
- Evaluated cost, timing and sustainability factors of different shipping routes to select optimal choices.
- Built and strengthened relationships with trucking companies and airlines to optimize daily operations.
- Communicated with global offices by telephone and email to facilitate smooth shipments.
- Kept pace with changing political and economic situations for target shipping locations.
Planner/Dispatcher
Agroform A/S
Agerskov, Denmark
02.2021 - 10.2022
- Handling incoming bookings from booking stage - invoicing
- Setting schedules, implemented new policies and worked with managers to optimize operational procedures and establish clear objectives.
- Keep detailed and updated records of incoming raw materials electronic databases.
- Answered customer requests with information about product availability, shipping information and status updates.
- Created detailed reports outlining current status of projects and identified areas for improvement or optimization.
- Assisted in developing strategic plans for long-term initiatives while managing short-term tasks simultaneously.
- Identified potential problems and created solutions to mitigate risks associated with projects.
Customer Service Assistant - Export
MSC Denmark A/S
Aarhus, Denmark
05.2020 - 01.2021
- Handling bookings ex Denmark - by booking it on the first available/requested call - including booking precarriage if needed.
- Communicating with logistics department regarding container availability, to release the containers where clients needs it.
- Assisting with deadlines and closing, and providing these to clients so they can plan and coordinate accordingly.
- Closing vessel data files after departure and ensure that manifest is correct - if any amendment were needed after departure I would also help to correct the manifest.
- Providing assistance to clients if there would arise issues at Port Of Discharge by establishing communicating with MSC colleagues and client.
Customer Service Assistant-Aid, Relief & Sanctions
MSC Denmark A/S
Aarhus, Denmark
05.2018 - 04.2020
- Managing Aid & Relief + sanctions bookings from booking stage - invoicing, from all parts of the world to various destinations.
- Establishing communication between MSC colleagues and clients colleagues at POL and ensuring that deadlines and closings is complied with.
- Closing vessel data files after departure and ensure that manifest is correct - if any amendment were needed after departure I would also help to correct the manifest.
- Providing assistance to clients if there would arise issues at Port Of Discharge by establishing communicating with MSC colleagues and client.
Hotel Staff/Assistant Manager
Skinetworks
Alpe D'Huez, France
11.2017 - 04.2018
- Acting as a assisting manager at one of Danski's hotels in Alpe d'Huez, which includes mentoring the staff, overseeing the hotel and handling guest complaints. But also assisting the hotel staff with their daily work schedule.
- Reporting to manager regarding complaints and improvements both regarding the workplace and facilities.
Shipbroker
Johannes Petersen A/S
Aarhus, Denmark
12.2014 - 10.2017
- Acting on behalf of shipowners to oversee/coordinate their vessels call in Aarhus where they would either load or discharge cargo - of which I would be responsible for dry cargo vessel and assisting manager who was in charge of tankers (liquid/fluid cargo)
- Establish contact with all parties(captain, shipowner, shipper/receiver, Port authorities, etc.) involved and keep them all updated on what will happen in order for a smooth operation.
- Providing all the documents incl. customs, cargo manifest, etc.
Education
Shipping trainee -
Rybners
Esbjerg, Denmark06.2017
HHX -
IBC Aabenraa
Aabenraa, Denmark06.2014
Skills
- Problem Assessment
- Client Interaction
- Effective Communications
- Teamwork and Collaboration
- Calm and Professional Under Pressure
- Courteous with Strong Service Mindset
- Relationship Building
- Understanding Customer Needs
- MS Office
- Data Management
- Risk Mitigation
Languages
Danish
Native/ Bilingual
English
Full Professional
German
Professional
Scandinavian
Professional
Timeline
Freight Forwarder
Geodis Denmark
10.2022 - Current
Planner/Dispatcher
Agroform A/S
02.2021 - 10.2022
Customer Service Assistant - Export
MSC Denmark A/S
05.2020 - 01.2021
Customer Service Assistant-Aid, Relief & Sanctions
MSC Denmark A/S
05.2018 - 04.2020
Hotel Staff/Assistant Manager
Skinetworks
11.2017 - 04.2018
Shipbroker
Johannes Petersen A/S
12.2014 - 10.2017
Shipping trainee -
Rybners
HHX -
IBC Aabenraa
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