Summary
Overview
Work History
Education
Skills
Software
Languages
Interests
Timeline
Generic
Jaskiran Singh

Jaskiran Singh

Stock & Facilities Officer

Summary

Proven leader in optimizing stockroom operations and enhancing customer satisfaction at Hermès, with a knack for analytical thinking and adaptability. Spearheaded inventory accuracy initiatives, reducing shrinkage significantly. Excelled in training teams, improving operational efficiency by fostering a culture of attention to detail and problem-solving.

Overview

11
11
years of professional experience
2
2
years of post-secondary education

Work History

Stock & Facilities Officer

Hermès
10.2018 - Current

Manages and supervises all incoming and outbound product flows while ensuring perfect synchronization between physical and system-based flow.

  • Analyzes stock levels, implemented a optimized organization of the stockrooms.
  • Administers the annual and quarterly inventories, executes corrective measures to improve future inventories whilst reducing shrinkage and rectifying negative stock.
  • Contributes actively in morning briefs, shared knowledge with the team in BOH/FOH, trains and supported newcomers for a smoother work flow.
  • Develops a perfect knowledge and mastery of all stock-related processes and store IT tools (Cegid, MSA, MHP etc.).
  • Supported the team’s effort in managing services to customers (customer orders, resolving complaints, after sales of customer products, customer contact, improving customer satisfaction).
  • Checks and follow-up store maintenance, facilities, operations, annual fire safety drills etc.

Stock Manager

Zadig & Voltaire
11.2017 - 09.2018
  • Established and maintained store operational standards, including customer service, safety, security.
  • Managed inventory in 3 different stores consecutively, administered and controlled all in/out stock movements for stock accuracy, and product transfers internally.
  • Optimized stock levels, initiated lean management, handled daily replenishment, monitored team performances and KPIs.
  • Trained newcomers to ensure effective sales practices, till management, prepare daily and weekly reports.

Sales Executive

Zadig & Voltaire
04.2017 - 10.2017
  • Succoured in opening an expansion store, handled all store operations including entire stock reception, PLV, safety equipment, negotiated with new suppliers.
  • Provided excellent customer service and maintained a pleasant shopping experience.
  • Processed POS purchases, prepared store reports, handled bank deposits.
  • Assisted and maintained the VM animation in store, CRM, client telling, communicated feedback gathered through in-store activities.

Supervisor

Cydonia Sp.zo.o
07.2015 - 03.2017
  • Established and coordinated positive relationships with external suppliers and vendors.
  • Organized and monitored inventory levels in all the outlets to maximize efficiency.
  • Managed teams of newcomers and supported them in improving customer service while withholding customer footfall.
  • Prepared inventory sheets and managed the accounts while taking into consideration the budget for the products required.
  • Initiated planning, guided the teams and prioritized work assigned to personnel.

Coordinator

Kiko
09.2013 - 06.2015
  • Developed and implemented an efficient tracking system for researching the consumer market while monitoring market trends.
  • Collaborated with an executive team to develop strategies and objectives of the company.
  • Animated logos and created designs according to the needs of the clients while promoting effective marketing.
  • Analyzed the budget to implement the right pricing of the products.
  • Coordinated meetings and events, and ensured all necessary materials were prepared.

Education

MBA - Luxury Brand Management

IPAG, Ecole Supérieure De Commerce
Paris, France
10.2010 - 05.2012

Skills

    Investigation leadership

    Time management abilities

    Problem-solving abilities

    Multitasking

    Decision-Making

    Attention to Detail

    Adaptability and Flexibility

    Organizational Skills

    Problem-Solving

    Adaptability

    Analytical Thinking

Software

CEGID

ADOBE PHOTOSHOP

ADOBE ILLSUSTRATOR

MS OFFICE

Languages

Hindi/ Punjabi
Native language
English
Proficient
C2
French
Advanced
C1
Polish
Upper intermediate
B2
Danish
Intermediate
B1

Interests

Gardening and playing music de-stress me and keeps me calm.

Wrestling and drawing with my kids helps me cherish life. 

Timeline

Stock & Facilities Officer

Hermès
10.2018 - Current

Stock Manager

Zadig & Voltaire
11.2017 - 09.2018

Sales Executive

Zadig & Voltaire
04.2017 - 10.2017

Supervisor

Cydonia Sp.zo.o
07.2015 - 03.2017

Coordinator

Kiko
09.2013 - 06.2015

MBA - Luxury Brand Management

IPAG, Ecole Supérieure De Commerce
10.2010 - 05.2012
Jaskiran SinghStock & Facilities Officer