Jean Trabelssie
Driver
Copenhagen,Denmark
Summary
Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work History
Driver
One Transport
01.2023 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Delivery Driver
Just eat
12.2021 - 12.2022
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Developed and maintained professional relations between customer, store personnel, and company.
- Delivered orders to customers to drive full satisfaction.
- Operated delivery vehicles safely and efficiently.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Maintained positive relationships with customers to promote continued business opportunities.
- Immediately addressed problems with customers to promote speedy resolution.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Communicated regularly with dispatcher for delivery route details and changes.
Sales Assisant
Coin And Brands
01.2020 - 01.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Gathered and prepared sales materials in preparation for sales meetings.
- Fielded customer questions to share information about products, availability, and pricing.
Food Delivery Driver
Wolt
07.2020 - 08.2020
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Addressed issues and resolved customer complaints to establish trust and reliability.
- Developed and maintained professional relations between customer, store personnel, and company.
Education
AP Degree - Marketing Management
06.2023
High School Diploma -
06.2021
Skills
- City and Non-City Driving
- Safe Driving Techniques
- Verbal and Written Communication
- Driving and Transportation
- Shipping and Packaging
- Time Management
- Safety Protocols
- Order Picking and Processing
- Vehicle Inspection
- Safety Standards
- Sales and Marketing
- Conditioning Strategies
- Strategic Planning
- Heavy Lifting
- Database Management
- Business Management
- Utilization Optimization
- Product Management and Branding
- Trend Analysis
- Social Media Digital Marketing
- Product Positioning
- Company Relations
- Customer Engagement
- Marketing and Advertising
- Search Engine Optimization Practices
- Content Management
- Data Analytics
- Marketing Analytics
- Global Marketing
- Performance Updates
- New Market Research
- Project Management
- Grammatical Skills
- Promotions and Marketing Strategies
- Sales Techniques
- Pricing Analysis
- Developing Campaigns
- Customer Satisfaction
- Marketing Research
- Competitive Analysis
- Microsoft Office
- Customer Feedback
- Data and Trend Forecasting
- Brand Development
- Outbound Surveys
- Consumer Buying Habits
- Competitor Review
- Audience Segmentation
- Industry Trends
- Analytics and Metrics
English Certificate on level C1
English Certificate on level C1 obtained at high-school diploma
Timeline
Driver - One Transport
01.2023 - Current
Delivery Driver - Just eat
12.2021 - 12.2022
Food Delivery Driver - Wolt
07.2020 - 08.2020
Sales Assisant - Coin And Brands
01.2020 - 01.2021
Zealand Institute of Business And Technology - AP Degree, Marketing Management
Sukromne Gymnazium Oravská Cesta - High School Diploma,
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