Jennifer Mehri

• Working with women and children who have fled their home due to domestic violence
• Advocated for clients' rights, navigating complex systems to secure necessary resources and benefits.
• Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
• Developed and facilitated support groups, promoting healthy coping skills and fostering peer connections among participants.
• Assisted clients in navigating the legal system, attending court hearings as needed and providing support throughout the process.
• Facilitated successful client transitions from residential facilities to independent living situations with appropriate supports in place.
• Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.

Interviewed refugees in order to obtain more information for client refugee claim

• Efficiently wrote high-quality reports to support clients’ evidence for refugee claim

• Displayed outstanding multitasking skills by coordinating various services required by refugees and asylum seekers, and monitoring their ongoing effectiveness
• Ensured consistent contact with refugees and asylum seekers that may be having difficulty in identifying their own needs
• Carefully assessed supporting evidence, including statements and expert evidence and research, and accurately recorded all refugees and asylum seekers’ details and casework services adequately
• Always ensured strict compliance to related policy, procedures and guidelines
• Maintained a professional standard of behaviour and the confidentiality of all information pertaining to refugees and asylum seekers whilst complying with confidentiality/non-disclosure agreements
• Competently maintained appropriate casework statistics, administration records and written reports
• Initiated and participated in group work programs that encouraged refugees and asylum seekers to meet their goals
• Expertly recorded and reported associated development and continuous improvement activities
• Electronically managed and securely stored relevant refugees and asylum seekers information on the specialised Management System
• Professionally introduced each refugee and asylum seeker to their welfare service providers who met with them regularly to construct, update and manage their specific needs in accordance with the IMP
• Knowledgeably completed needs assessment and collected relevant information within three working days, as mandated
• Successfully employed a range of skills in dealing with refugees and asylum seekers including supportive counselling, and information on the educational services provided
• Praised for developing new programmes to help promote engagement with stakeholders
• Recognised through the centre for my high level of professionalism and sensitivity when dealing with cross-cultural and linguistically diverse backgrounds

• Company Overview: Aboriginal Cooperation
• Demonstrated excellent interpersonal skills by liaising regularly and building productive working relationships with ALS, IBN, Gumula, and Community Councils and members
• Provided first-rate support to sustain tenancies in communities
• Introduced and implemented early intervention programmes for high risk clients
• Enhanced community outreach efforts for better service accessibility and increased program enrollment.
• Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
• Ensured a timely referral to appropriate services where needed (Child Protection, Education, etc)
• Maintained regular contact with clients by calling and visiting clients' homes.
• 
  
• Adeptly raised job orders with contractors to provide safe housing
• Conducted home visits to assess living environment and facilitate access to necessary resources.
• Efficiently carried out ad-hoc administrative duties as required
• Personal efforts were cited in success and development of community activities to promote engagement
• Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
• Accurately prepared and circulated the daily reports to capture workload, issues and concerns.

• Company Overview: Family Lives
• Displayed good work ethics while providing a high standard of care and safety for young people consistent with the Child Protection Act and Regulations & UCC’s policies
• Chosen to attend stakeholders meeting to insure optimal support for our client
• Carefully developed activities roster on a weekly basis
• Effectively arranged co-tenancy for clients and created Case Plans with appropriate goals
• Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
• Worked closely with the Case Worker to facilitate young people's access to relevant and meaningful programs and resources, and planned and conducted individual and group activities consistent with meeting a young person's needs and goals
• Participated in and coordinated training and development opportunities relevant to Child Protection and Residential Care
• Implemented evidence-based therapeutic interventions for clients struggling with mental health challenges or behavioral concerns.
• Successfully performed all duties consistent with the relevant administrative, financial and asset management policies and procedures
• Family Lives
• Monitored clients' progress and adapted treatment plans to meet changing needs.
• Contributed to the development, implementation and review of individual support/care plans for young people, in consultation with the Case Worker and the Department of Communities Child Safety Services/ EVOLVE
• Entrusted to supervise, mentor and provide training to staff
• Managed existing workload whilst also providing administrative support to the Program Manager
• Facilitated successful client transitions from residential facilities to independent living situations with appropriate supports in place.

• Assisted parents at contact visits with guidance and tools to manage their children and also provided in-home support for foster parents with highly challenging children
• Additionally assisted families from CALD backgrounds to participate in creating care plans with goals that are achievable and carried out general Youth Work at Child Safety Placements

• Company Overview: Migration Support Program
• Provided support to clients while they waited for visa status to get determined
• Provided client focused Case Management and supported clients through the immigration process
• Courteously assisted clients getting settled in the community and conducted relevant and regular assessments to provide the appropriate supports
• Sensitively worked with clients with complex trauma from various cultural backgrounds
• Developed various reports and followed through administrative processes
• Migration Support Program
• Liaised regularly between relevant services and linked clients with appropriate supports and services in the community

• Provided a high standard of care and safety for young people consistent with the Child Protection Act and Regulations, and created an environment that provided a range of learning opportunities for young people in care, with an emphasis on life skill development within developmental and age appropriate limits and boundaries

• Efficiently supported young people (12yrs – 15yrs) with complex to extreme needs in acquiring the skills that will enable them to successfully reconnect with their community