Jeno Popovics
Herlev
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Profilhotels Copenhagen Plaza
03.2024 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Breakfast Cook
Scandic Hotel
12.2020 - 03.2024
- Consistently maintained a positive attitude under pressure, fostering a supportive team environment within the kitchen staff.
- Handled special dietary requests with care, ensuring the satisfaction of all guests regardless of restrictions or preferences.
- Enhanced customer satisfaction by consistently preparing and serving high-quality breakfast dishes.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Managed inventory levels efficiently, proactively ordering supplies as needed to prevent shortages.
- Maintained a clean and safe working environment, adhering to strict health and safety guidelines.
- Developed daily specials to utilize seasonal ingredients, reducing food waste and increasing menu variety.
- Exhibited strong multitasking abilities to simultaneously manage multiple cooking stations during busy service periods.
- Demonstrated excellent attention to detail when plating dishes, ensuring visually appealing presentation that met restaurant standards.
- Ensured optimal freshness of ingredients with proper storage techniques and rotation practices.
- Maximized kitchen efficiency by effectively organizing and managing food preparation tasks.
- Collaborated with fellow team members to maintain smooth kitchen operations during peak service hours.
Education
Bachelor of Science - Hospitality Administration And Management
Alison
Dublin01.2024
Bachelor of Science - Receptionist
Alison
Dublin01.2024
High School Diploma -
Economical High School Transilvania
Romania06.2004
Skills
- Order Taking
- Cleanliness
- Service Quality
- Food safety awareness
- Food presentation
- Menu Memorization
- Order Accuracy
- Guest Relations
- Safe Food Handling
- Professional Appearance
Languages
Romanian
Native language
Hungarian
Advanced
C1
English
Upper intermediate
B2
German
Elementary
A2
German
Beginner
A1
Timeline
Restaurant Waiter
Profilhotels Copenhagen Plaza
03.2024 - Current
Breakfast Cook
Scandic Hotel
12.2020 - 03.2024
Bachelor of Science - Hospitality Administration And Management
Alison
Bachelor of Science - Receptionist
Alison
High School Diploma -
Economical High School Transilvania
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