Ji Hun (John) Oh
Barista/Front Of House/Manager
Kobenhavn SV,84
Summary
Dynamic leader, excelling in crisis management and excellent communication to enhance customer focus and business growth. Expert in management team leadership and problem solving through analytical and abstract thinking to not only lead a team, but also increase customer satisfaction. As a previous doctor and business owner, professionalism and hard work is certain.
Overview
8
8
years of professional experience
Work History
Co-owner and Manager
Own Business
Jeju. South Korea
2023.08 - 2024.07
- Developed key operational initiatives to drive and maintain substantial business growth.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts to support business objectives.
- Collaborated with local businesses to host joint events, fostering community engagement.
- Improved customer satisfaction by creating and implementing efficient service procedures and staff training programs.
- Kept team of 6 employees motivated with regular feedback sessions, recognition of achievements, and opportunities for professional growth.
Private Tutor
Own Business
2020.01 - 2024.01
- Private Tutoring business with over 15 high school students at one instance with 50 teaching hours a week. (AP chemistry, AP physics, AP Biology. History, SAT, English)
- Excellent communication skills, both verbal and written.
- Self-motivated, with strong sense of personal responsibility.
- Adapted approach based on progress, ensuring continuous growth in knowledge and skills.
- Effective communication to collaborate with parents to discuss student progress, addressing any concerns or areas requiring additional support.
- Implemented effective marketing strategies to increase customers as well as high quality relations with both students and parents to retain customers.
Medical Doctor
Waitemata District Health Board
2016.11 - 2019.07
- Increased patient satisfaction through compassionate bedside manner and clear communication of diagnoses and treatment options.
- Established strong relationships with patients and their families, fostering trust and commitment to the healthcare plan.
- Collaborated with multidisciplinary teams to develop comprehensive care plans for complex patients.
- Mentored junior physicians and medical students, fostering a supportive learning environment that promoted professional growth.
Education
M.D. - Bachelor of Medicine And Surgery
University of Auckland
Auckland, New Zealand 2001.04 -
Skills
Management Team Leadership
Excellent Communication
Crisis Management
Analytical Problem Solving
Customer Focus
Languages
English, Korean
Native language
Interests
Food!
Fitness/Sports
Travelling
Timeline
Co-owner and Manager
Own Business
2023.08 - 2024.07
Private Tutor
Own Business
2020.01 - 2024.01
Medical Doctor
Waitemata District Health Board
2016.11 - 2019.07
M.D. - Bachelor of Medicine And Surgery
University of Auckland
2001.04 -
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