Jingjing Emlington Darling
Service Assistant
Herlev
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Danren/Bogdol A/S. Skilled in customer assistance and hospitality, adept at improving service delivery and operational efficiency. Demonstrated ability to increase employee performance, ensuring high levels of professionalism and courtesy. Attentive individual with drive to work in fast-paced environments. Engaging demeanor with great communication skills. I manage private company selling soaps and cosmetics to retailers in my free time. Other times, I give wine tasting consultation too, in our wine business venture.
Overview
10
10
years of professional experience
Work History
Service Assistant
Aleris Private Hospital
2020.11 - Current
- Maintained accurate records of service requests, allowing for better tracking and resolution of issues.
- Enhanced overall customer experience with prompt attention to detail and diligent follow-up on pending tasks.
- Maintained a clean and organized work area, contributing to efficient and professional atmosphere within the department.
- Improved customer satisfaction by providing timely and efficient service assistance.
- Wiped down kitchen counters and used sanitizing products to remove grime.
- Delivered entrees and platters of food to patrons in support of wait staff.
- Conducted regular inventory checks and restocked items as needed, ensuring product availability for customers.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Streamlined internal processes by creating clear documentation of procedures and guidelines for the Service Assistant role.
Logistic and Warehouse Assistant
Scan Global Logistics
Copenhagen , Capital Region
2018.01 - 2020.10
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
- Ensured optimal use of storage space through proper organization, stacking, and labeling of products within warehouse facility.
Supervisor
Danren/Bogdol A/S
Copenhagen , Capital Region
2015.01 - 2018.01
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Increased employee performance through effective supervision and training.
Education
Associate of Science - Computer Programming
Ama Computer Learning Center
Iloilo, Philippines 2001.04 -
Skills
Hospitality
Food Service
Timeline
Service Assistant
Aleris Private Hospital
2020.11 - Current
Logistic and Warehouse Assistant
Scan Global Logistics
2018.01 - 2020.10
Supervisor
Danren/Bogdol A/S
2015.01 - 2018.01
Associate of Science - Computer Programming
Ama Computer Learning Center
2001.04 -
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