Josephine Monberg
Copenhagen
Summary
Accomplished leader at SAP, adept in HR strategy development and transformation execution, I spearheaded pivotal change initiatives, enhancing employee engagement and leadership capabilities.
Overview
9
9
years of professional experience
Work History
Head of People and Culture Program Office
SAP
Copenhagen
02.2024 - Current
- Lead SAP’s People & Culture Program Office, driving transformative HR initiatives to enhance global capabilities and position SAP as a leading cloud ERP and AI company.
- Oversee key strategic HR transformation projects, including:
- Skills Transformation: The global update of SAP’s job architecture and integrating a skills management module into HR systems.
- Culture Transformation: Efforts to reshape SAP’s culture and implementing a new performance management system.
- Early Talent Strategy: An end-to-end strategy to build future talent pipelines.
- Strategic Workforce Management: Redesigning the workforce management approach to forecast and secure future workforce needs and critical skills.
- Learning Strategy: A skills-led learning strategy based on real-time recommendations to upskill and reskill employees effectively.
- Collaborate with SAP’s HR leadership and board member to influence strategic decisions and drive impactful organizational change.
People and Transformation Manager
SAP
Copenhagen
05.2023 - 02.2024
- Led a holistic people transformation for the Global Solution Advisory team, transitioning Solution Advisors into Business Process Advisors as part of the NLAC transformation program in partnership with global and regional leadership.
- Crafted the transformation vision and strategic plan, defining objectives, KPIs, and deliverables, with full alignment from all regional SA leaders.
- Mobilized a team of 7 catalysts across 4 regions to execute agile sub-projects, driving impactful outcomes.
- Led a culture transformation for Global Customer Advisory, engaging 7 regions and 7,000+ employees through workshops, interviews, and collaboration with leadership teams.
- Delivered a comprehensive culture strategy with communication and implementation plans, launching initiatives such as the refreshed Catalyst Program, employer branding, and leadership enablement.
- Increased NPS to 83 through enablement initiatives and effective execution of transformation programs.
Head of People Transformation
SAP, Global Industry & Value Advisory
Copenhagen
01.2021 - 06.2023
- Led a 2-year transformation of SAP's 650+ Industry and Value Advisors, enhancing capabilities to support a board-sponsored initiative focused on value-driven customer engagements.
- Conducted 50+ workshops and interviews with global leaders to shape the vision and strategy.
- Developed and managed five strategic programs, each with dedicated program managers, budgets, and project plans:
- Leadership and Transformation Program: Enabled leaders to communicate and implement strategies, achieving a 16% increase in Employee Engagement (70% to 86%) and a 371% increase in Leadership Trust (14 to 66).
- Evangelism Ambassador Program: Trained 160 participants from 20 countries in a 4-month program to act as transformation amplifiers, earning an NPS of 81.
- Unlocking Value Brand: Collaborated with SAP Marketing to launch a YouTube show (8K views), short videos, and a landing page, improving knowledge sharing among clients, employees, and partners.
- Virtual Community Platform: Onboarded 650+ members to foster knowledge-sharing, cross-functional collaboration, and cloud mindset adoption, rewarding member contributions.
- Passion Communities: Launched six communities reaching 300 employees, boosting engagement and facilitating best practice sharing, including a global mentoring community for 100 mentees and mentors.
Head of Communications
SAP, Global Industry and Value Advisory
New York
01.2018 - 01.2021
- Led change communication for SAP’s transformation strategy post-Qualtrics acquisition and during COVID-19, supporting 650+ employees.
- Bridged communication gaps as a liaison between management and employees, enhancing alignment and engagement.
- Executed multi-channel communication strategies, including newsletters, events, videos, and rebranding efforts, to drive transformation messaging.
- Promoted digital behaviors and an agile mindset, guiding leadership and employees through the transition to remote work and fostering adaptability and resilience.
Innovation Manager
SAP
New York
04.2016 - 01.2018
- Drove transformation at SAP Next-Gen Lab in the Leonardo Innovation Center, New York, developing a new operating model for events, customer experience, and stakeholder management.
- Established a 60-partner innovation community, including incubators, startups, and universities.
- Delivered 150+ innovation tours, workshops, and events, enhancing customer engagement and thought leadership.
- Built and led a 900-member Employee Digital Ambassador Community, hosting weekly calls with thought leaders, roundtables, and employee branding training.
Education
Executive Program Certificate - Negotiation
Harvard Business School
Boston07-2024
Executive Program Certificate - High Potential Leadership
Harvard Business School
Boston 10-2023
Master of Professional Studies - Branding And Integrated Communication
The City College of New York
New York01-2016
Bachelor of Arts - International Business Communication
Copenhagen Business School
01.2013
Skills
- Leadership
- HR strategy development
- Negotiation
- Stakeholder Engagement
- Executive Relationship Management
- Presentation
- Transformation execution
- Communication
- Talent management
- Program Management
- Public speaking
Languages
Danish
First Language
English
Proficient (C2)
C2
Timeline
Head of People and Culture Program Office
SAP
02.2024 - Current
People and Transformation Manager
SAP
05.2023 - 02.2024
Head of People Transformation
SAP, Global Industry & Value Advisory
01.2021 - 06.2023
Head of Communications
SAP, Global Industry and Value Advisory
01.2018 - 01.2021
Innovation Manager
SAP
04.2016 - 01.2018
Executive Program Certificate - Negotiation
Harvard Business School
Executive Program Certificate - High Potential Leadership
Harvard Business School
Master of Professional Studies - Branding And Integrated Communication
The City College of New York
Bachelor of Arts - International Business Communication
Copenhagen Business School
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