Katherine Leap
Student
København
Summary
Hi, my name is Katherine Leap and I am an experienced Baker with a passion for creating delicious desserts, pastries, and breads. Detail-oriented and works well in fast-paced environments. Skilled in using a variety of baking tools and equipment. I'm a collaborative leader with a dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Baker
The Baker’s Daughter
Simi Valley
01.2023 - 03.2023
- Hand made bread for following day, managed and kept sourdough up to bakery standards
- Managed three different types of breads to be made and sold
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Created appealing displays to showcase products in bakery.
- Operated and maintained bakery equipment, including ovens and mixers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Complied with health and safety codes to protect staff and customers.
Host
Lazy Dog Bar & Restaurant
Thousand Oaks
01.2023 - 03.2023
- Overlooked entire restaurant where guests would be sat to have the best experience
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Greeted guests at the door and prepared their table to be ready for dinning
Barista
Starbucks
Simi Valley
01.2023 - 03.2023
- Operated espresso machines and commercial coffee brewers to create beverages.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Cashier & Grocery
Whole Foods
Thousand Oaks
01.2021 - 12.2021
- Organized store shelves, made sure they were always stocked with product
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
Front of House Server
Chick-fil-A
Simi Valley
02.2019 - 11.2020
- Up-sold additional menu items, beverages, and desserts to increase restaurant profit.
- Fostered positive working relationships with customers by responding to all questions.
- Trained new coworkers on protocols and mentored closely to improved their performance.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
Front Desk Attendant & Administrative Assistant
Advanced School of Massage Therapy
Thousand Oaks
05.2017 - 01.2019
- Recruited prospective students by answering questions and by enrolling them into the school
- Calculated and balanced daily totals in Quickbook for accountant
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Updated customer accounts with add-on room charges, minibar use, and room service bills.
Education
High School Diploma -
Royal High School
Simi Valley, California 08.2015 - 06.2019
Certificate - Gastronomy
Suhrs Højskole
Copenhagen, Denmark 06.2022 - 12.2022
Certificate - Art
Engelsholm Højskole
Vejle, Denmark 01.2022 - 06.2022
Cardio Pulmonary Resuscitation - Health Administration
Safety Unlimited
Simi Valley, California 10.2020 - 11.2020
Skills
Adaptive and creative
undefinedTimeline
Baker
The Baker’s Daughter
01.2023 - 03.2023
Host
Lazy Dog Bar & Restaurant
01.2023 - 03.2023
Barista
Starbucks
01.2023 - 03.2023
Certificate - Gastronomy
Suhrs Højskole
06.2022 - 12.2022
Certificate - Art
Engelsholm Højskole
01.2022 - 06.2022
Cashier & Grocery
Whole Foods
01.2021 - 12.2021
Cardio Pulmonary Resuscitation - Health Administration
Safety Unlimited
10.2020 - 11.2020
Front of House Server
Chick-fil-A
02.2019 - 11.2020
Front Desk Attendant & Administrative Assistant
Advanced School of Massage Therapy
05.2017 - 01.2019
High School Diploma -
Royal High School
08.2015 - 06.2019
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