Katrina CM Fok
Copenhagen, Denmark,84
Summary
Proactive and achievement-oriented marketing manager bringing 7 years of leadership experience with special emphasis helping SaaS and retail clientele. Proficient in resolving problems and improving customer satisfaction. Articulate communicator, natural leader and organized manager.
Overview
8
8
years of professional experience
Work History
Global Marketing Manager
Spectee Inc.
Tokyo and Copenhagen
02.2018 - Current
- Built and strengthened strategic relationships with customers, advertising agencies and leading industry partners
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits
- Directed marketing projects and publicity events through conceptual planning, schedule management and final implementation
Retail Manager
Ryohin Keikaku Co., Ltd.
Tokyo
10.2015 - 12.2017
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
- Recruited and trained 30 associates to develop productive team with excellent product knowledge
- Cultivated customer engagement through localization projects
- Account-managed business customers to enhance retention
Marketing Assistant
Kantar Added Value
Hong Kong
05.2012 - 05.2013
- Worked closely with product development teams to create and maintain marketing research materials
- Generated leads through phone calls, emails and face-to-face interactions
Education
Bachelor of Arts - Comparative Literature And Translation
The University of Hong Kong
2015
Skills
- Client communication
- Marketing and advertising
- Planning and coordination
- Event management
- Cantonese/English Bilingual
- Fluent in Mandarin and Japanese
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Global Marketing Manager
Spectee Inc.
02.2018 - Current
Retail Manager
Ryohin Keikaku Co., Ltd.
10.2015 - 12.2017
Marketing Assistant
Kantar Added Value
05.2012 - 05.2013
Bachelor of Arts - Comparative Literature And Translation
The University of Hong Kong
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