Kitty Hagsten

• Leading 7 direct reports and 24 production operatives across order fulfillment, production planning, and on-time delivery
• Driving KPI achievement across safety, quality, delivery, and cost
• Driving continuous improvement using 4 Steps, Kaizen, 8D and DMAIC
• Leading Productivity improvements in Managing budgets, TIP plan, and operational roadmap
• Driving smart manufacturing initiatives through automation of operations processes and equipment
• Promoting cross-plant collaboration and global best practice sharing
• Serving on Joystick Competence Center Core Team overseeing global product lifecycle management and new product development opportunities
• Driving ESG initiatives within the supply chain: reusable packaging with suppliers and cradle-to-cradle certified packaging for customers
• QMS expert for SC and operations relevant processes.
• Focus on demand and supply requirements, ensuring inventory targets are met for local operation and supplier base

• Led customer service teams across multiple sites
• Responsible for inbound/outbound communication, delivery performance, and digital transformation
• EMEA Automation lead and EDI coordinator – development and execution of automation growth plan (EDI, Ecommerce, portals)
• D2C improvement project - root cause analysis and action implementation. Central Service Hub relocation, WDMS Carve out, OEM ecommerce pilot project

• Managed 24-person service team across multiple regions
• Member of Nordic Senior Management team responsible for strategy, goal setting, and business performance reviews.
• Campaign development and execution planning
• Quality audit coordinator

Project Management

• Product Lifecycle planning and execution - management of new product introductions and discontinuations
• Ecommerce platform improvement and implementation
• Implementation of Electronic Data Interchange (EDI) solutions for Key customers
• LEAN facilitator (Yellow Belt) – rolling out and facilitating LEAN across departments