Highly motivated professional with 15 years of diverse experience in administrative and commercial management, including 9 years at MAERSK CI. Proven ability to work independently and collaboratively while delivering exceptional service at all levels. Eager to leverage existing strong relationship with the Managing Director to further contribute to the company's success.
Hi, I’m
Koko Marie Louise Niamien
Abidjan
Summary
Overview
14
years of professional experience
1
Certification
Work History
Maersk CI
Administrative Assistant
03.2022 - Current
Job overview
- Supported executive staff through meetings preparation, coordinating travel arrangements.
- Organized events (Jan - Jun 2024: 17 seminars and team building events)
- Ensured internal and external communication as required, welcome visitors, write tenders,
- Managed the fleet of vehicles, schedule drivers,
- Managed the workspace,
- Assumed responsibilities of the Executive Assistant during their leave..
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Coordinated administrative tasks
- Interacted with contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Organized travel for all staff (Jan - Jun 2024: 62 VISA application granted. < 100 flight booking )
- Managed accommodation for expatriates and visitors, assist and advise expatriates on settling in.
Maersk CI
Market Data Analyst
02.2015 - 02.2022
Job overview
- Provide the General Management and the sales team with information to implement strategies to be more effective
- Database management, competitive intelligence, statistical data analysis, writing analysis reports, administrative tasks
- Results obtained: increase of FFE volume from 2016 to 2020 by 8%.
Self Employed
Entrepreneur
11.2013 - 02.2015
Job overview
- Established a successful startup by researching market opportunities, creating a business plan, and securing funding.
- Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
Moov-CI
Customer Experience Agent
11.2010 - 03.2013
Job overview
- Documented customer interactions in internal database to maintain customer service history details.
- Investigated customer complaints and escalated issues to address critical requests.
Education
ICS CocodyAbidjan
Bachelor's degree in Marketing Management
2020
University Overview
IFPG-ISFPTAbidjan
BTS in Management Information Systems
2008
University Overview
Lycée Moderne D'AbengourouAbengourou
BAC D
2006
University Overview
Skills
- Proficient in MS Office suite
- Excellent writing skills
- Strong organizational and synthesis skills
- Discretion and respect for confidentiality
- Administrative management
- Database management
- Communication
- Customer service skills
- Business Management
- Time Management
- Scheduling and calendar management
- Meeting Arrangements
- Ability to work independently
- Event Coordination
Certification
- Digital Marketing - GOOGLE Certification - 2020
- Business Ethics - Canadian Academy of Management and Technology-2020
- Project Management - Alison - 2020
- First Aid at Work - Red Cross in CI - 2019
- Holder of a driving license category BCDE
Workinglanguages
Workinglanguages
- English
- French
Personal Information
Personal Information
Title: Administrative AssistantTimeline
Administrative Assistant
Maersk CI
03.2022 - Current
Market Data Analyst
Maersk CI
02.2015 - 02.2022
Entrepreneur
Self Employed
11.2013 - 02.2015
Customer Experience Agent
Moov-CI
11.2010 - 03.2013
ICS Cocody
Bachelor's degree in Marketing Management
IFPG-ISFPT
BTS in Management Information Systems
Lycée Moderne D'Abengourou
BAC D
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