Kristijan Garevski

At Jysk, my responsibilities were diverse. The primary focus was to guide customers in purchasing various furniture. I was the department manager for the furniture section, which also meant I was responsible for ensuring the store was well-maintained and welcoming for happy customers.

As a sales manager, I combined my experience in retail and customer service with sales. I was able to consolidate all my skills into one position, which contributed to my personal and professional growth.

As a customer service assistant at Telia, my main responsibility was handling customer inquiries via email and phone. I dealt with various cases where I could apply my competencies.

I significantly enhanced my communication and writing skills and learned how to meet customers' needs while decoding their behavior.

My primary task was to sell various newspaper subscriptions to customers who had previously had a trial period or subscription. I approached them primarily over the phone and, in some cases, via email.

I improved my skills in different sales techniques, including the five phases of selling, open-ended questions, and the needs pyramid. This job strengthened my communication skills and made me more confident in engaging with unfamiliar customers.

As a sales assistant at Irma, I was responsible for serving customers. This included assisting them at the checkout, as well as handling practical tasks within the store. One of the main duties was to ensure that the store was well-organized and that products were properly distributed throughout the store.

I developed a strong understanding of customers' shopping habits and behavior, as well as the operations and logistics of the store.