Salesforce
Kuan-Lin Lu
Global Sales Consultant
Copenhagen
Summary
Sales and operations professional with 3+ years’ experience in B2B inside sales across global SaaS and tourism markets. Proven track record in business development of 12+ demos per month with an average 2% conversion rate, driving deal closures and successfully coordinating in complex cross-continent travel projects. Proficient in Salesforce and HubSpot CRM optimisation, with a global perspective and strong cross-cultural collaboration skills.
Overview
7
7
years of professional experience
4
4
Certifications
3
3
Languages
Work History
Global Sales Consultant
HotelsHero
05.2025 - Current
- Exceeded KPIs through targeted B2B outreach in the UK hospitality market (calls, emails, LinkedIn Sales Navigator), generating over 100 qualified leads and expanding the sales pipeline.
- B2B Outbound, Inside Sales for the UK Market.
Sales and Operations Executive
Tour Partner Group
08.2024 - 05.2025
- Managed 35 Taiwanese B2B group travel projects across Iceland, Nordic, and Baltic destinations within 9 months, ensuring smooth itinerary planning, payment processes, on-tour support, and a 95% guest satisfaction rate.
- B2B Operation, Taiwan Market.
- Managed cross-functional teams, ensuring successful completion of projects within deadlines and budget constraints
Sales Development Representative
Famly
01.2024 - 07.2024
- Exceeded outbound sales targets in the UKI market (108%), setting a company SDR record with 23 demos in one month, and sustaining 12–16 qualified demos monthly.
- B2B Outbound, Inside Sales for the UK Market
- Increased sales leads by implementing targeted outreach strategies and personalized followups
Business Development Representative
Onomondo
01.2023 - 12.2023
- Drove B2B outbound sales across EMEA, Asia Pacific, and global IoT markets
- Consistently generating 100+ qualified leads to build and maintain a strong sales pipeline.
- Expanded the network and secured new business opportunities through strategic event participation, including representing the company at TechBBQ.
- B2B Outbound, Inside Sales for Global Markets.
Operation Executive
G2 Travel
04.2019 - 05.2020
- Managed, on average, four groups per month for B2B travel projects for Taiwanese group tours to Italy, Austria, and the Czech Republic. Established routes with suppliers in New Zealand, Tahiti, and New York. Successfully monitored and ensured smooth payment processes, and high-quality on-tour support that strengthened partner relationships.
- B2B Operation, Taiwanese Market - European Destinations.
Sales Assistant
First Lighting & Electric Co., Ltd
07.2018 - 03.2019
- Optimized purchase order processing and stock analysis via ERP systems, and coordinated between China-based factories and the major U.S. client. Contributed to $1.3M annual revenue while working alongside the sales manager.
- B2B Account Management, US, China, Taiwan.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients
Education
Master of Science - Tourism Management
University of Southern Denmark / University of Ljubljana / University of Girona
Denmark, Slovenia, Spain 04.2001 -
Bachelor of Science - Hospitality Management
Fu Jen Catholic University
New Taipei City, Taiwan 04.2001 -
Skills
Complex Problem-solving
Certification
Power BI Introduction - Data Camp
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Managed 120+ lead opportunities per month using Salesforce and Hubspot CRM systems.
- Achieved an average of 108% of SDR KPI (16 demos per month) with a conversion rate of 2%.
Software
Hubspot
Lusha
Power BI
Netsuite
Excel
Powerpoint
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Danish
Intermediate (B1)
Interests
Running
Gaelic Football
Soccer
Hiking
Cycling
Timeline
Power BI Introduction - Data Camp
07-2025
Global Sales Consultant
HotelsHero
05.2025 - Current
Sales and Operations Executive
Tour Partner Group
08.2024 - 05.2025
Sales Development Representative
Famly
01.2024 - 07.2024
Objection Handling for SDRs - Sales Impact Academy
10-2023
Business Development Representative
Onomondo
01.2023 - 12.2023
Lead Management in Salesforce
07-2022
Operation Executive
G2 Travel
04.2019 - 05.2020
Sales Assistant
First Lighting & Electric Co., Ltd
07.2018 - 03.2019
Certificate of Achievement for International Trade Examination
01-2018
Master of Science - Tourism Management
University of Southern Denmark / University of Ljubljana / University of Girona
04.2001 -
Bachelor of Science - Hospitality Management
Fu Jen Catholic University
04.2001 -
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