LALIT THAKUR
Vallensbæk Strand
Summary
Creative Business Owner with exceptional background spent in Service Industry. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.
Overview
15
15
years of professional experience
Work History
Business Owner
Liquid Aps
07.2020 - Current
- Founded and established cocktail bar & cafe, overseeing all facets of operations, vendor management, financial management, menu development and staffing to customer service
- Implemented strategic marketing initiatives, resulting in increased foot traffic, positive online reviews, and heightened brand recognition
- Cultivated a positive work environment, effectively leading a team of kitchen and front-of-house staff to deliver exceptional customer experiences.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
Bar/Floor Manager
Globe2 Aps
05.2017 - 09.2020
- Responsible for overseeing the operations of bar, ensuring smooth functioning and providing excellent customer services
- Monitoring inventory levels and other supplies as well ensuring compliance with health and safety regulation
- Monitoring and managing bar revenue including cash handling and reconciliation.
- Enhanced customer satisfaction by implementing effective floor management strategies and maintaining a welcoming atmosphere.
- Increased staff productivity through regular performance evaluations, feedback sessions, and targeted training initiatives.
- Collaborated with the kitchen team to develop delectable food and beverage pairings, elevating the dining experience for guests.
Bar Manager
Madklubben Aps
12.2014 - 05.2017
- Handling customer inquiries and feedbacks promptly and professionally, striving to provide exceptional guest experience.
- Boosted customer satisfaction by implementing innovative bar management strategies.
- Enhanced team productivity through effective scheduling and task delegation.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
Sr. Sales Manager
Investor clinic
02.2013 - 08.2014
- Conducting market research and analysis to identify potential leads and opportunities for sales
- Assisting preparation of contracts, lease agreements and other legal documents related to real estate transactions.
- Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
- Developed a high-performing sales team through targeted recruitment, comprehensive training, and ongoing mentorship.
Field Manager
Happy Himalaya Construction (DDA)
06.2009 - 08.2011
- Oversee construction projects from start to finish including planning, budgeting, scheduling and resource allocation
- Identify and mitigate potential risks and issue before, during and after the projects, which include safety measures and ensuring compliance with health and safety regulations
- Implement quality control measure to ensure that project meet industry standards and client expectations.
Education
MBA – Strategic Business and Marketing - Stratergy in International Marketing
Lancashire Business School
Preston Lancashire 11.2012
Computer Science Engineering -
Kurukshetra University
07.2009
Skills
- Project Management
- Customer Service
- Employee Development
- Business Planning
- Business Administration
- Employee Training
- New Business Development
- Task Delegation
- Staff Hiring
- Sales Planning
- Staffing Oversight
- Vendor management
- Budgeting & Financial management
- Office administration
- Organization & Time Management
- Leadership
- Great Communicator
- Adaptability
- Team Player
- Problem Solving
- Self - Motivated
- MS Office
- Social Media Platform
- Time Tracking software-Playday
Languages
Hindi
Native language
Hindi
Proficient
C2
English
Proficient
C2
Danish
Elementary
A2
Personal Information
Title: CUSTOMER SERVICES P R O F E S S I O N A L
Hobbies and Interests
- Cocktail tasting
- Driving
- Watching videos geopolitics
- Articles & blogs
Volunteer Experience
- Desire Society - Orphanage for Children
- Participated in wasteland Plantation and Clean City Campaign
Timeline
Business Owner
Liquid Aps
07.2020 - Current
Bar/Floor Manager
Globe2 Aps
05.2017 - 09.2020
Bar Manager
Madklubben Aps
12.2014 - 05.2017
Sr. Sales Manager
Investor clinic
02.2013 - 08.2014
Field Manager
Happy Himalaya Construction (DDA)
06.2009 - 08.2011
MBA – Strategic Business and Marketing - Stratergy in International Marketing
Lancashire Business School
Computer Science Engineering -
Kurukshetra University
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