Lasse Bohlbro
Account Manager
Hinnerup
Summary
Goal-oriented manager with distinguished experience in account managing industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
2025
2025
years of professional experience
7
7
years of post-secondary education
Work History
Salgskonsulent
Jotun Decorative Danmark
8 2022 - 11.2024
- Self-motivated, with a strong sense of personal responsibility.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Area Retail Sales Manager
Bosch Professionel
03.2021 - 08.2022
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Evaluated resource utilization to identify opportunities for optimization.
- Improved customer satisfaction by consistently providing exceptional service and addressing issues promptly.
- Managed inventory levels to ensure optimal product availability, resulting in increased sales.
- Conducted ongoing staff development to help employees achieve growth within job roles.
- Mentored new managers by providing valuable guidance on best practices for running successful retail operations.
Junior Konsulent
PPG. Dyrup/Gori
08.2018 - 04.2020
- Developed strong relationships with clients, resulting in increased trust and repeat business.
- .Analyzed competitive landscape within the industry sector consistently staying ahead of trends that could impact existing accounts.
- .Mentored new hires within the department, sharing best practices related to account management tasks.
- Provided exceptional customer service, leading to numerous positive testimonials from clients.
- Participated in networking events, representing the company professionally and effectively engaging potential clients.
Salgsassistent
O.K. a.m.b.a.
12.2016 - 12.2017
- Servicering af kunder inden for olie, gas, el, benzinkort
- Jeg havde bred viden omkring O.K.'s produkter og kunne derfor hjælpe kunderne med b.la
- Faktura, service, afgifter
- Salg af el, gas og olie ved indgående opkald
- Kontakt til kollegaer på tværs af huset med stor succes
- Kredit, el/gas, erhverv
- Bestilling af serviceaftaler
- Provided timely assistance to customers via phone, email, and live chat channels, ensuring a high level of professionalism at all times.
- Utilized CRM systems effectively to track customer interactions, document detailed case notes, and access relevant account information quickly when needed.
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
1. Assistent
Netto
01.2015 - 12.2016
- I Netto stod jeg med ansvaret for butikken når butikschefen havde fri
- Dette betød at jeg havde mange ansvarsområder
- Dato på frugt & grønt, køl, frost, kød
- Rengøring af butik, Opfyldning og trimning af butik
- Jeg havde også ansvaret for mine kollegaer der var på arbejde og uddelegerede arbejdsopgaver, for at holde en pæn og fyldt butik
- Jeg stod også for vores sikkerhed, da vi til tider havde situationer der kunne udvikle sig
- Kundeservice blev udviklet til en spidskompetence med et smil på læben
- Blev ofte spurgt efter af kunder, da jeg var en problemløser og sørgede for god service
- Salgserfaring inden for detailmarkedet
Vikar
Hartmanns vikar Bureau
04.2011 - 12.2016
- Ved Hartmanns vikar bureau havde jeg mange forskellige og udfordrende jobs
- - Lager: Carletti, Elopak
- - Produktion: Velux, Eliza Chokolade
- - Flyttemand: TLS
Praktikant (salg Og Markedsføring)
Nice Home
Hasselager
02.2015 - 03.2016
- I NiceHome fik jeg en bred berøringsflade af opgaver
- Arbejdet bestod i at lave tilbud til kunder
- Udbringning af møbler og opsætning
- Markedsføring bl.a
- SEO og visuelle reklamer (internet samt standere i bybilledet) Salg og konsultation i showroom
- Indretning af showroom
- Salg af bredt sortiment af møbler og inventar
- Markedsføring (Facebook, Instagram, radio, billboards)
Praktik, multimediedesigner
Galleri Heike Arndt
08.2012 - 12.2012
- Ved Galleri Heike Arndt havde jeg arbejdsopgaver inden for hjemmeside opbygning og markedsføring
- Jeg stod sammen med mine kollegaer for arrangementet Scandinavian Meetingpoint hvor vi inviterede folk fra scandinavian til at møde hinanden
- - Digital marketing
- - Opsætning af hjemmeside
- - Vært ved Scandinavian meeting point
- - Salg af kunst
Værnepligt
Søværnet
11.2010 - 03.2011
- I søværnet voksede jeg som person
- Med mange nye bekendtskaber og mental udvikling fik jeg udviklet mange kompetencer som fx struktur og deadlines
- Jeg blev mere konkurrencepræget, da de første i mål ved øvelser slap for straf
- Jeg fik indblik i det arbejde den danske flåde gør ved Grønlands kyst, hvor vi lavede fiskeriinspektion, samt fik nogle uforglemmelige oplevelser i den grønlandske natur
- - 4 uger sejlads i Grønland, Fiskerikontrol
- - Arbejdsopgaver på skibet
- Maskinen, vedligeholdelse, kontrolrummet
- - Førstehjælp og livreddereksamen
- - Røgdykkercertifikat
Education
Handelsøkonom -
Eaa Dania
Silkeborg 09.2014 - 06.2016
Multimediedesigner -
Eaa Århus
Århus 09.2011 - 06.2013
HHX -
Tønder Handelsskole
Tønder 08.2006 - 06.2010
Skills
Account Management
Teamwork and Collaboration
Account development
Customer Service
Client Relationship Management
Sales Development
Goals and performance
Schedule Management
Sales Reporting
Websites
Qualifications - Languages
flydende i skrift og tale, Flydende i skrift og tale, God forståelse
Timeline
Area Retail Sales Manager
Bosch Professionel
03.2021 - 08.2022
Junior Konsulent
PPG. Dyrup/Gori
08.2018 - 04.2020
Salgsassistent
O.K. a.m.b.a.
12.2016 - 12.2017
Praktikant (salg Og Markedsføring)
Nice Home
02.2015 - 03.2016
1. Assistent
Netto
01.2015 - 12.2016
Handelsøkonom -
Eaa Dania
09.2014 - 06.2016
Praktik, multimediedesigner
Galleri Heike Arndt
08.2012 - 12.2012
Multimediedesigner -
Eaa Århus
09.2011 - 06.2013
Vikar
Hartmanns vikar Bureau
04.2011 - 12.2016
Værnepligt
Søværnet
11.2010 - 03.2011
HHX -
Tønder Handelsskole
08.2006 - 06.2010
Salgskonsulent
Jotun Decorative Danmark
8 2022 - 11.2024
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