LAWRENCE ILOABUCHI ATTAH

Seasoned Case Handler with relevant experience in managing and resolving complex cases. Strengths lie in maintaining high standards of customer service, demonstrating exceptional problem-solving skills and ensuring efficient case management. Have consistently contributed to streamlining processes, improving work efficiencies and fostering client satisfaction in previous roles.

Adept at policy analysis and negotiation, I significantly enhanced customer satisfaction and operational efficiency at Swappie. With a track record of leading cross-functional teams to success, my blend of analytical prowess and exceptional communication skills drives continuous improvement and fosters collaborative excellence.

• English, Native Speaker
• Estonian, A1

LEANSIX Yellow Belt

• Supervised team of 10+ staff members.
• Collaborated with team of 30+ in the development of cross communication medium for effective collabortaion.