Lazaros Grigoris Karatzikis
Copenhagen
Summary
Experienced Head Waiter with proven knowledge of increasing revenue and decreasing employee stress. Great eye for detail and understanding of food pairing techniques. Successful at modernizing front-of-house protocols for long-term success.
Overview
5
5
years of professional experience
Work History
Head Waiter
The Samuel
Copenhagen
10.2023 - Current
- Followed up with guests after meals to ensure satisfaction with overall experience.
- Provided guests with information about menu items, made suggestions and took orders.
- Checked back with customers to ensure satisfaction with each course.
- Matched wines with menu items and guest preferences.
- Drove sales by effectively up-selling and cross-selling products to maximize profitability.
Chef De Rang
Bontrinis restaurant, Katikies
Santorini
03.2023 - 10.2024
- Assisted other servers when needed during peak periods.
- Checked back with customers to ensure satisfaction with each course.
- Ensured proper set-up of dining area before service began including silverware, condiments, napkins.
- Adhered to all safety and sanitation policies when handling food and beverage items.
- Communicated regularly with kitchen staff regarding order status updates.
Head Waiter
Kelari pro
Alexandroupoli
10.2022 - 02.2023
- Enforced health and safety regulations in the restaurant dining area.
- Worked closely with kitchen staff to ensure prompt delivery of food items when requested by guests.
- Trained new waiters on food service procedures and customer service standards.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Drove sales by effectively up-selling and cross-selling products to maximize profitability.
Head Waiter
Kivotos, Mavro restaurant
Santorini
05.2022 - 10.2022
- Followed up with guests after meals to ensure satisfaction with overall experience.
- Provided guests with information about menu items, made suggestions and took orders.
- Checked back with customers to ensure satisfaction with each course.
- Ensured proper set-up of dining area before service began including silverware, condiments, napkins.
- Responded quickly to guest inquiries or complaints in a professional manner.
Runner
Ocean 6, beach club
Alexandroupoli
05.2019 - 09.2019
- Organized food orders and ensured accuracy of items served to customers.
- Delivered food to guests in a timely manner while following safety protocols.
- Ensured that all orders were correct before leaving the kitchen area.
- Stocked supplies such as napkins, straws, cups, lids for drink runners' use during shift hours.
- Provided assistance to bartenders whenever needed; including gathering ingredients for cocktails or restocking liquors at the bar counter.
Education
Army Servive
Provatonas Evros05-2022
Fashion Design
IEK AKMI
Thessaloniki 07-2021
Tourism
2 Epal
Alexandroupoli06-2019
Skills
- Team Supervision
- High-volume dining
- Menu presentation
- Upselling techniques
Languages
Greek
First Language
English
Advanced (C1)
C1
Affiliations
The activities that im in love with is: Reading about wine and elevate my knowledge in beverages, also i like in my free time to hunt in thrift stores for vintage clothes, last but not least when i was back in Greece i was enjoying to ride the road with my motorcycle
Accomplishments
- Katikies Santorini Best resort hotel in Greece 2023 from Travel Leisure
Timeline
Head Waiter
The Samuel
10.2023 - Current
Chef De Rang
Bontrinis restaurant, Katikies
03.2023 - 10.2024
Head Waiter
Kelari pro
10.2022 - 02.2023
Head Waiter
Kivotos, Mavro restaurant
05.2022 - 10.2022
Runner
Ocean 6, beach club
05.2019 - 09.2019
Army Servive
Fashion Design
IEK AKMI
Tourism
2 Epal
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