My interests include office administration, customer service, sales support, communication, and improving administrative proceses
LIA MARLIANA
ADMINISTRATIVE
Hundslund,82
Summary
Dynamic Senior Sales Administrator with a proven track record at PT Datascrip, enhancing productivity through streamlined processes. Adept in problem-solving and customer satisfaction, I effectively led a team, fostering a collaborative environment. My strong interpersonal skills and sales support expertise contributed to improved operational efficiency and employee engagement.
Overview
26
26
years of professional experience
2
2
Languages
7
7
years of post-secondary education
Work History
Senior Sales Administrator
PT Datascrip
Jakarta Indonesia
07.2006 - 01.2026
- Streamlined administrative processes by implementing efficient systems and procedures, resulting in increased productivity.
- Kept office operations running smoothly by providing effective leadership and administrative skills.
- Served as a key point of contact between management and employees, addressing concerns promptly and professionally to maintain a positive work environment.
- Managed a team of junior administrators, providing guidance and support to ensure high levels of performance and job satisfaction.
Secretary
PT Citra Wosaji - Saybolt Indonesia
Jakarta - Indonesia
03.2003 - 06.2006
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Receptionist
PT Citra Wosaji - Saybolt Indonesia
Jakarta - Indonesia
01.2000 - 02.2003
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Bachelor of Business Administration - Business Administration
Universitas Terbuka
Jakarta - Indonesia 10.2018 - 10.2022
Associate Degree - Accountancy
STIE Muhammadiyah Jakarta
Jakarta - Indonesia 10.1997 - 10.2000
Skills
Multitasking Abilities
Self motivation
Customer retention
Sales process
Sales support
Problem-solving
Customer satisfaction
Problem-solving abilities
Product knowledge
Order processing
Interpersonal skills
Teamwork
Adaptability and flexibility
Active listening
Interests
Timeline
Bachelor of Business Administration - Business Administration
Universitas Terbuka
10.2018 - 10.2022
Senior Sales Administrator
PT Datascrip
07.2006 - 01.2026
Secretary
PT Citra Wosaji - Saybolt Indonesia
03.2003 - 06.2006
Receptionist
PT Citra Wosaji - Saybolt Indonesia
01.2000 - 02.2003
Associate Degree - Accountancy
STIE Muhammadiyah Jakarta
10.1997 - 10.2000
Yoga
I have been practicing Yoga for many years . I completed a 200 -hour yoga teacher training, and now I am a certified yoga teacher.
Practicing Yoga as part of my daily life can improve physical health and mental well being.
It helps me better flexibility and balance, stronger muscles ,improved posture, better breathing and keep me focus and also to reduced stress and anxiety.