Lina Aguila
Hamilton
Summary
Hardworking and passionate job seeker with strong organizational skills. A dependable individual at managing multiple priorities with a positive attitude and willingness to give an added value to meet team goals. A well driven individual, analytical and detailed oriented who aim to attain and provide a highly and effective employee relationship and customer service satisfaction at all times. Practiced problem-solver with more than 10 years of working experience in Automotive, Trade, Sales and Logistics industry.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Process Expert
Maersk Global Service Centre
02.2022 - Current
- Provided professional services in a dynamic work environment as a back end support for 3PL and 4PL for Latin America, Europe, Jordan, Egypt and Saudi Arabia.
- Execute various export and import customer service and complying the SLA as per global design.
- Facilitate completion of documentation, planning and file handling process and closing of open export/import task.
- Knowledgeable in MODS system.
Sales Analyst
Toyota Tsusho Philippines Corporation
09.2014 - 12.2020
- Responsible for the preparation of customers sales and purchased orders.
- Manage warehouse stocks and inventory level.
- Creation of Sales Report and Budget Preparation.
- Handle customer complaints and solve conflicts within the company.
- Prepare quotation for new business inquiry and propose pricing.
- Closely monitoring of all deliveries from supplier to end customer.
- Monitor account receivables and account payables.
- Support the documentations, order entry and purchase order.
- Responsible for purchase order preparation, forecasting, coordination to supplier and forwarders.
- Knowledgeable in ERP and SAP system.
Impex Analyst
Toyota Tsusho Philippines Corporation
09.2014 - 12.2020
- Advised customers on transportation options, types of carriers or shipping routes.
- Investigated discrepancies in shipping documents and resolved issues with vendors.
- Managed relationships with key overseas suppliers, ensuring consistent quality and timely delivery of goods.
- Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
- Closely coordination to Broker, Forwarders, Carrier and prepare all necessary documents to release the shipment on time.
- Monitoring warehouse capacity for Inbound shipment and scheduling the releasing of cargo within the target free time to avoid additional cost.
- Expertise in Logistics, PEZA, Non PEZA, BOC and Customs releasing process and transactions.
- Knowledgeable in Import process, Incoterms and Marine Insurance.
- Preparation of Insurance claim to the vendor and other involved parties for the damaged inbound materials.
- Knowledgeable in ERP and SAP system.
Logistics Staff
Reel Service Philippines Corporation
03.2012 - 09.2014
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Dispatching and scheduling of truck and drivers for the smooth delivery route.
- Preparation of delivery documents such as Invoice, Packing List, and PEZA documents.
- Handling all Logistics transactions.
- Knowledgeable in ERP and SAP system.
Education
Bachelor of Science - Entrepreneurship
Camarines Norte State College
Daet Camarines Norte Philippines04.2010
Skills
- Process Monitoring
- Client Relationship Management
- Customer experience
- Time Management
- Data Management
- Dependable and Responsible
- MS Office
- Attention to Detail
- Team Management
- Project Planning
- Clerical Support
Accomplishments
- Supervised team of 3 staff members.
- Documented and resolved warehouse capacity which led to cost reduction.
- Achieved 100% SLA and KPI by completing the given task on time with accuracy and efficiency.
- 5 years awardee.
Certification
- Certified ISO14001 Internal Auditor , Toyota Tsusho Philippines Corporation - FY 2019 - 2020
- PEZA and BOC Training: Local Deliveries , Toyota Tsusho Philippines Corporation - FY 2019
- Integrated Learning: 4PL Training, MAERSK Global - FY 2022
- Integrated Learning: BKS, MAERSK Global - FY 2022
- GSC Integrated Learning - 3. Lead Logistic, MAERSK Global - FY 2022
- Integrated Learning: SCM Overview , MAERSK Global - FY 2022
Additional Information
With more than 10 years experienced in Sales, Purchasing and Logistics Industry
Experienced in both flexible schedule remote and onsite work
User of ERP, SAP and MODS system
Timeline
Process Expert
Maersk Global Service Centre
02.2022 - Current
Sales Analyst
Toyota Tsusho Philippines Corporation
09.2014 - 12.2020
Impex Analyst
Toyota Tsusho Philippines Corporation
09.2014 - 12.2020
Logistics Staff
Reel Service Philippines Corporation
03.2012 - 09.2014
Bachelor of Science - Entrepreneurship
Camarines Norte State College
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