I thrive within the battlefield between technical development, architectural design, and the commercial understanding of a customer's wants and the company's offering.
My work expertise is within the Digital development and customer experience as responsible for MarTech and digital services in the short and long-term strategy and ensuring that we provide our customers with the best digital customer experience and use technology as a way to increase operation efficiency.
Core Competencies:
Understanding customer needs and developing a unique customer experience with the use of a MarTech stack supporting the short and long-term strategy while making sure to include all stakeholders from the direction to the ground personnel
I am passionate about:
Digital projects and ensuring the best customer experience and offering solutions to ease the customer's interactions with a company by using data to understand the customer.
I am results-oriented and will find a solution for almost everything keeping in mind the core business. I am empathetic and curious and get people to cooperate.
My leadership focus is on trust in the persons around me, ensuring reliability from my side, involvement, and coaching.
Vendor Relationship Management
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