Lucía Menéndez
Copenhagen,84
Summary
Experienced professional with over 10 years in the legal and commercial sectors. Currently transitioning into Copywriting and UX design, combining certified training and practical freelance projects to build expertise in this innovative field.
Overview
15
15
years of professional experience
Work History
Content Creator
01.2017 - Current
- Designed logos, social media posts, flyers, and ads to promote the brand and engage the audience
Customer Service Agent
Diverse
08.2022 - 12.2023
- Respond to customer inquiries via email and live chat in a timely and professional manner
- Resolve issues and complaints by providing effective solutions and support
- Update customer records and document interactions for follow-up purposes
Legal Assistant
01.2017 - 01.2022
- Conducting research, drafting documents, managing case files, and coordinating communications between clients and attorneys
Customer Service and Marketing Assistant
Mandarina Accesorios
01.2013 - 12.2017
- Customer care, purchasing, and payment processing
- Managed social media, created content, and organized advertising campaigns
Sales Representative
Health Private Medicine
01.2010 - 03.2011
- Health Insurance Plan Sales Representative
Education
Bachelor of Laws -
Universidad Nacional De Cordoba
ArgentinaNo Degree -
Coursera
UX DesignSkills
- CANVA
- COPYWRITE
- MICROSOFT OFFICE
- GOOGLE WORKSPACE
- HUBSPOT
- SOCIAL MEDIA
- FIGMA
Languages
Spanish
English
Italiano
Personal Information
- Date of Birth: 12/07/89
- Nationality: Italiana
Certificates Courses
- Intro to International Marketing - Yonsei University
- International B2B Marketing - Yonsei University
- Project Management Essentials - IBM
- UX design in Miro - Coursera Project Network
- Copywriting with ChatGPT - Coursera
- Creative writing - Wesleyan University
Timeline
Customer Service Agent
Diverse
08.2022 - 12.2023
Content Creator
01.2017 - Current
Legal Assistant
01.2017 - 01.2022
Customer Service and Marketing Assistant
Mandarina Accesorios
01.2013 - 12.2017
Sales Representative
Health Private Medicine
01.2010 - 03.2011
Bachelor of Laws -
Universidad Nacional De Cordoba
No Degree -
Coursera
Similar Profiles
Maria UrsMaria Urs
Career Break for Child Care at NACareer Break for Child Care at NA
Anna KrutekAnna Krutek
Dolce Violin Ensemble at NADolce Violin Ensemble at NA
Megan SaucedoMegan Saucedo
Planned Career Break at NAPlanned Career Break at NA