Lucia Sumichrastova
Brøndbyøster
Summary
HR operations–oriented professional with experience in onboarding, employee documentation, and cross-functional coordination in international environments. Detail-oriented and highly organized, with a strong focus on data accuracy, process efficiency, and clear communication.
Experienced in working with digital tools and spreadsheets, bringing an analytical and proactive approach to improving workflows. Known for reliability, adaptability, and a people-centered mindset, with the ability to support efficient HR operations in remote, global teams.
Overview
7
7
years of professional experience
Work History
Sales Associate
InMotion Entertainment Group (Copenhagen Airport)
Copenhagen, Denmark
01.2025 - Current
- Delivered high-quality support in a fast-paced, international environment, communicating with diverse customers daily
- Managed transactions, returns, and inquiries with accuracy, attention to detail, and data consistency
- Handled multiple priorities simultaneously, ensuring smooth daily operations and customer satisfaction
- Maintained structured workflows and supported process efficiency in a high-volume setting
- Recognized as top-performing employee (Best Seller – March), demonstrating reliability and a results-driven mindset
HR Leadership Development Assistant
Scandinavian Tobacco Group
Copenhagen, Denmark
05.2023 - 09.2024
- Supported HR operations and coordination of leadership development programs across international teams
- Assisted with onboarding-related processes, documentation, and internal communication
- Maintained and organized HR data, materials, and records, ensuring accuracy and consistency
- Collaborated with cross-functional stakeholders (HR, leadership, external partners) to support HR initiatives
- Contributed to diversity & inclusion and employee engagement initiatives
- Supported HR project coordination and tracking, ensuring timely execution of activities
- Coordinated cross-departmental communication to ensure project alignment and efficiency.
Production Assistant
Glean ApS
Copenhagen, Denmark
09.2022 - 06.2023
- Supported daily operations in a small, fast-paced production environment, ensuring efficient workflows and timely output
- Followed structured processes while maintaining high standards of accuracy, hygiene, and compliance
- Took ownership of multiple tasks, contributing to efficient day-to-day operations
- Collaborated with team members to ensure smooth coordination and task execution
- Contributed to process improvements and waste reduction initiatives
Logistics & E-commerce Operations
Brandfield
Groningen, The Netherlands
11.2021 - 02.2022
- Coordinated order processing, returns, and customer communication across international operations
- Maintained accurate data and supported structured workflows
- Collaborated with teams to ensure efficient daily operations
Digital Marketing & Content Creation Intern
Wiredelta
Copenhagen, Denmark
08.2020 - 02.2021
- Supported content creation and digital communication across international teams
- Conducted research and data analysis to support marketing and strategic initiatives
- Collaborated using digital tools in a remote and cross-functional environment
Front Desk Assistant
Zurich Insurance
Bratislava, Slovakia
04.2019 - 08.2019
- Managed front desk operations, including scheduling, visitor coordination, and administrative support
- Maintained accurate records and handled confidential information with discretion
- Provided support to internal teams, ensuring smooth daily operations
Education
Master of Science - Business Administration And Leadership
Roskilde University
Roskilde, Denmark09-2024
Bachelor's Degree - International Sales and Marketing Management
Business Academy Aarhus / VIA University College
Horsens, Denmark06-2021
Skills
- Structured and detail-oriented, with a strong focus on accuracy and follow-through
- Able to manage multiple tasks while maintaining overview and prioritization
- Clear and confident communicator across teams and functions
- Quick to adapt to new systems and processes
- Proactive in identifying issues and improving workflows
Languages
English
Full Professional
Slovak
Native or Bilingual
Czech
Native or Bilingual
Spanish
Limited Working
Danish
Elementary
Timeline
Sales Associate
InMotion Entertainment Group (Copenhagen Airport)
01.2025 - Current
HR Leadership Development Assistant
Scandinavian Tobacco Group
05.2023 - 09.2024
Production Assistant
Glean ApS
09.2022 - 06.2023
Logistics & E-commerce Operations
Brandfield
11.2021 - 02.2022
Digital Marketing & Content Creation Intern
Wiredelta
08.2020 - 02.2021
Front Desk Assistant
Zurich Insurance
04.2019 - 08.2019
Master of Science - Business Administration And Leadership
Roskilde University
Bachelor's Degree - International Sales and Marketing Management
Business Academy Aarhus / VIA University College
Key Strengths And Personal Attributes
- Reliable and proactive, with a strong focus on meeting deadlines
- Detail-oriented and structured in approach to tasks and processes
- Clear communicator and strong team player
- Adaptable in international and fast-paced environments
- Motivated to learn and grow within HR and people operations