Madiop Gueye
Dakar
Summary
Innovative Computer and Information Systems Manager with proven experience in leading IT departments, managing complex projects from conception to implementation. Skilled in optimizing team dynamics, integrating new technologies, and developing strategies that significantly improve productivity. Demonstrated ability to enhance system operations and streamline workflow processes across various platforms, ensuring operational excellence and robust IT infrastructure support.
Overview
13
13
years of professional experience
1
1
Certification
Work History
IT Consultant | Operations Lead Manager
ATYPIC DIGITAL SERVICES
Dakar
08.2024 - 01.2025
- Manage development teams, or work with external service providers.
- Guarantee the quality and performance of the applications developed.
- Monitored operations and reviewed records and metrics to understand company performance.
- Ensuring that applications are compatible with different media (web, mobile).
- Implementing and maintaining a rigorous data security policy.
- Manage IT projects from start to finish, on time, and on budget.
- Working with the company's various departments to define needs and priorities.
- Assist the trainer in PSM 1 and 2 training courses.
- Coordinate all operational activities.
IT Consultant | Scrum Master
ATYPIC DIGITAL SERVICES
Dakar
05.2023 - 07.2024
- Seconded to Tooshare as Scum Master | Product Manager
- Support the Scrum Team in running and understanding Scrum events
- Ensure the correct application of the Scrum method by leading the Agile Mode ceremonies (Planning, Daily, Review, Retro, and Refinements).
- Identified risks associated with sprint goals and worked with the team to mitigate them.
- Work with the Product Owner and Dev Leads to improve the effectiveness of the team.
- Support and challenge the Product Owner in the management of the Backlog, User Stories, and Stories Map.
- Defined scopes, managed resources, and oversaw schedules in line with stakeholder and project owner specifications.
- Documented new features and strategies as well as user stories and criteria for acceptance.
- Coached and mentored team members, stakeholders and leadership on benefits of Agile and Scrum.
- Implementing the product strategy defined by the company (setting up roadmaps, prioritizing deliveries, etc.).
Scrum Master
ATYPIC DIGITAL SERVICES
Dakar
01.2023 - 04.2023
- Assigned to ASSURAF as the Scrum Master | Project Manager
- Setting up the Scrum framework.
- Supporting teams in adopting Scrum
- Orchestrate agile events (sprint planning, daily meeting, sprint review, and sprint retrospective).
- Coaching the scrum team on prioritization techniques (story point, t-shirt, etc.).
- Identify performance indicator monitoring (velocity, burn-down chart, etc.).
- Facilitating the work of the teams, and external and internal relations.
- Ensuring team performance
- Coach the Product Owner on prioritization techniques (Moscow). Coordinate and manage external projects with partners.
- Coordinate and manage external projects with partner
Director of Software Engineering
NUMHERIT
Dakar
01.2020 - 09.2022
- Participating in the companyʼs IT strategy
- Defining organisational procedures and ensuring that they are implemented correctly
- Participate in the companyʼs project organisation
- Manage the production team
- Define employee objectives
- Allocating tasks and organising production
- Leading and organising internal meetings
- Conduct annual performance reviews and set objectives
- Identify and define employee training needs
- Coordinate employee activities
- Participate in developments, drawing up technical documents in response to calls for tender.
- Drawing up technical documents in response to calls for tenders.
TECHNICAL MANAGER & R&D PROJECT MANAGER
NUMHERIT
Dakar
01.2018 - 12.2019
- Supporting the technical team in upgrading their technical skills
- Monitor technological developments.
- Define the technologies used by the company.
- Organize frequent seminars and presentations on technological developments, and supervise and train the technical team to improve their skills.
- Advised on best practices for data management and cybersecurity to protect sensitive information.
- Managed client expectations through clear communication of technical limitations and project timelines.
- Collaborated with software developers to troubleshoot complex technical issues and deliver solutions.
IT PROJECT MANAGER
NUMHERIT
Dakar
01.2015 - 12.2017
- Managing the implementation of CCIAK's IS (Kaolack Senegal Chamber of Commerce)
- Design and implementation of the Postecash Senegal electronic payment platform.
- Designed, engineered and supported various IT projects as key technical resource.
- Definition of detailed technical specifications for the Postecash electronic payment platform.
- Participation in the development of Modules for the Postecash electronic payment platform
- Establishment of a common client space for all sub-regional Postecash systems.
- Integration of value-added services (invoice payment, credit purchase, insurance payment) into Postecash, and design of a multi-service electronic payment platform.|IKOOM: Integration of various payment services (top-up, withdrawal, transfer, bill payment, etc.).
- Implementation of an online tontine management platform, sunuTontine (management of members, subscriptions, payments, transfers, etc.).
- Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
- Design of a task tracking software, sunuProjet.
- Design and implementation of the Cloud Pro d'Orange customer training follow-up platform.
Senior Developer
NUMHERIT
Dakar
10.2013 - 12.2014
- WEB CLOUD Applications Manager
- Front Office Development of Orange Cloud Pro
- Web Applications Technical Architect
- Database modeling and design, planning, task allocation, and monitoring of activities, drafting of specifications.
- Planning, task allocation, and monitoring of activities; drafting of specifications.
- Developed updates to existing software to meet changing customer demands.
- Evaluated and adopted technological innovations and development strategies that improved build speed, quality and end-user experience.
- Integrated third-party APIs into existing systems for added functionality.
- Improved and corrected existing software and system applications.
IT Support | Developer
SIPRES SA
Dakar
06.2012 - 10.2013
- ERP management
- Addition of CRM technical management module
- CRM administration and user support
- Training and coaching for CRM users, IT support.
- IT support
Education
Managemement & Leadership -
NUMHERIT
Dakar, Senegal05.2020
Internal Audit Training -
NUMHERIT
Dakar, Senegal12.2018
Master 2 Computer Science - Distributed Information Systems Speciality
UCAD
Dakar, Senegal01.2012
Master 1 Computer Science - Distributed Information Systems Speciality
UCAD
Dakar, Senegal01.2011
Computer Science degree - Distributed Information Systems Speciality
UCAD
Dakar, Senegal01.2010
University Diplome 2 of Higher Education Physics-Chemistry -
UCAD
Dakar, Senegal01.2008
Skills
- Agile
- Communication skills
- Networking skills
- Team management
- Facilitating meetings
- Agile practice coaching
- Agile estimation and planning
- Management
- Coordination of multi-disciplinary teams
- Information systems management, internal auditor, drawing up audit plans, writing audit reports, digital transformation expert, transforming a traditional activity into a digital one
- Creation of digital products, support in setting up dematerialized financial systems
- Collection and analysis of customer requirements, design and implementation of electronic payment systems
- Management of flows and processes in electronic payment systems
- Implementation and integration of services
- Development
- Database administration;
- IS application modelling
- Web developer
- PHP
- JavaScript
- JQuery
- Front-end
- React
- Angular
- Backend
- JAVA
- CMS (WordPress)
- Solid skills in information systems, drafting of technical proposals, evaluation of information systems, evaluation of software prices, project management, time management
- Drafting of technical proposals, Evaluation of information systems, Evaluation of software prices, Project management, Time management
Languages
French
First Language
English
Intermediate (B1)
B1
Hobbies and Interests
- Sport (Football, Basket-ball, GYM)
- Musique
Personal Information
- Nationality: Sénégalais
- Driving License: Permis B
- Marital Status: Marié avec enfants
Certification
- Professional Scrum Master II (PSM II), 06/01/23, Scrum.org, Sénégal, https://www.credly.com/badges/ac79bd50-e32e-42fc-8989-665c75f11d2f/public_url
- Disciplined Agile Scrum Master (DASM), 05/01/23, Project Management Institute, Sénégal, https://www.credly.com/badges/e4c2a6f6-2c58-4326-ad05-061584f79ea9/public_url
- Professional Scrum Master I (PSM I), 02/01/23, Scrum.org, Sénégal, https://www.credly.com/badges/cdd0242f-c2cf-437e-9178-89e36d248301/linked_in?t=rpq8ia
Timeline
IT Consultant | Operations Lead Manager
ATYPIC DIGITAL SERVICES
08.2024 - 01.2025
IT Consultant | Scrum Master
ATYPIC DIGITAL SERVICES
05.2023 - 07.2024
Scrum Master
ATYPIC DIGITAL SERVICES
01.2023 - 04.2023
Director of Software Engineering
NUMHERIT
01.2020 - 09.2022
TECHNICAL MANAGER & R&D PROJECT MANAGER
NUMHERIT
01.2018 - 12.2019
IT PROJECT MANAGER
NUMHERIT
01.2015 - 12.2017
Senior Developer
NUMHERIT
10.2013 - 12.2014
IT Support | Developer
SIPRES SA
06.2012 - 10.2013
Managemement & Leadership -
NUMHERIT
Internal Audit Training -
NUMHERIT
Master 2 Computer Science - Distributed Information Systems Speciality
UCAD
Master 1 Computer Science - Distributed Information Systems Speciality
UCAD
Computer Science degree - Distributed Information Systems Speciality
UCAD
University Diplome 2 of Higher Education Physics-Chemistry -
UCAD
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