Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Interests
Timeline
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Mads Peitersen

Principal Solutions Architect & Customer Success Manager
Copenhagen

Summary

With a unique blend of expertise as both a Solutions Architect and a Customer Success Manager, I thrive in the dynamic field of IGA and IAM. My hands-on experience in designing and implementing IGA solutions complements my strategic advisory role, ensuring seamless alignment between technology and business objectives. And, I very much enjoy that I can leverage my dual capacity as a Solutions Architect and Customer Success Manager to bridge the gap between cutting-edge IGA/IAM solutions and organizational success.

I like the collective success of hard work and to watch more junior resources grow under my leadership. I've been told that I hold very confident and captivating presentation skills, and I do not shy out of taking responsibilities and burdens on my shoulders.

Overview

6
6
years of professional experience
2
2
Languages

Work History

Principal Solution Architect & CSM (BeNeLux)

Omada
08.2018 - Current
  • Collaborated with cross-functional teams to design and implement IGA solutions into large enterprise-scale organizations, whilst acting as security advisor on overall IAM landscape.
  • Evaluated emerging technologies for their potential impact on business operations and long-term strategy, as well as identifying harmonized integration options between IAM platforms.
  • Ensured seamless integration of diverse systems by designing robust interfaces and data exchange mechanisms.
  • Drove customer satisfaction as overall customer success responsible for all customers in the BeNeLux region through ongoing IAM advisory, developments and commercial ownership.
  • Mentored junior architects and developers, fostering a culture of continuous learning and innovation.
  • Championed cloud-based technologies adoption for increased flexibility and scalability in IT infrastructure at all my customers.

Education

Bachelor of Science - Global Business Engineering

DTU (Technical University of Denmark)
Ballerup
04.2001 -

Skills

Stakeholder Management

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Accomplishments

During my time at Omada, I have been voted winner of the "Customer First"/"Making Happy Customers" annual award by my colleagues twice.


I've successfully designed and implemented numerous enterprise-scale IGA projects for my clients, and acted as trusted advisor to their leadership stakeholders.



Software

Problem solving

Interests

Sports, investing and science

Timeline

Principal Solution Architect & CSM (BeNeLux)

Omada
08.2018 - Current

Bachelor of Science - Global Business Engineering

DTU (Technical University of Denmark)
04.2001 -

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Mads PeitersenPrincipal Solutions Architect & Customer Success Manager