Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Magda Duda

Magda Duda

Frederiksberg

Summary

Proficient leader dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations, with more than 7 years of experience in retail management. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born analytical problem-solver with passion for retail and proven team building and management success. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Overview

10
10
years of professional experience

Work History

Store Manager

Levi Strauss & Co.
01.2021 - 05.2023
  • Managed inventory control of stock with a max cap of 18.000 items, in charge of cash control and store opening and closing procedures.
  • Managed a team of 25 people successfully in fast-paced environment through proactive communication and positive feedback.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Negotiated price and service with vendors and contractors to decrease expenses and increase profit.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.

Store Manager

Guess
08.2018 - 12.2021
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Approved regular payroll submissions for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Covering for the District Manager during their absences, which included organizing and overseeing cross-border transfers, monitoring inventory levels and forecasting and ordering new stock as well as multiple visits in other stores located across Scandinavia.
  • Responsible for CRM programme implementation in Scandinavia with my home store leading in CRM scorecard within the district with 90% of purchasing customers being codified and signed up for the loyalty program.
  • Supported interviewing and hiring new management members in all the stores in the district.

Assistant Store Manager

Guess
11.2016 - 08.2018
  • Rotated merchandise and displays to feature new products and promotions, fully responsible for Visual Merchandising in-store and working closely with the London Head Office
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Acting Assistant Store Manager

Aldo
06.2016 - 09.2016
  • temporary role that included covering multiple locations in Greater Copenhagen Area, depending on the company needs.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Handled Customer Service hotline and email.

Sales Advisor

Aldo
09.2014 - 06.2016
  • Increased sales by offering advice on purchases and promoting additional products in order to meet both personal and team KPI targets.
  • Maintained and deepened knowledge of applicable sales and product changes, specific to the field, in order to provide best possible service for all customer needs.


Key Account Sales Manager

DK Marketing
03.2013 - 08.2014
  • Managed high-profile territories, generating above average result in new business and increasing existing account sales
  • Prospected new business leads through in-person presentations and cold calling.
  • Utilized database to create sales forecasts to target monthly, daily and yearly objectives.
  • Co-created updated conversation scripts for other sellers, catered to customers demographics.

Education

Bachelor of Arts - Fashion Design, Business And Technology.

KEA - Copenhagen School of Design And Technology
Copenhagen
06.2016

Skills

  • P&L Administration
  • Loss Prevention Procedures
  • Performance Monitoring and Evaluation
  • Vendor Management
  • Shrink Minimization
  • Customer Service
  • Payroll Administration and Timekeeping
  • Leadership
  • Recruiting and Hiring
  • MS Office Proficiency
  • Employee Motivation
  • Outstanding Communication Skills

Languages

Polish
Native language
German
Upper intermediate
B2
Danish
Intermediate
B1
Swedish
Elementary
A2
English
Proficient
C2
French
Elementary
A2

Timeline

Store Manager

Levi Strauss & Co.
01.2021 - 05.2023

Store Manager

Guess
08.2018 - 12.2021

Assistant Store Manager

Guess
11.2016 - 08.2018

Acting Assistant Store Manager

Aldo
06.2016 - 09.2016

Sales Advisor

Aldo
09.2014 - 06.2016

Key Account Sales Manager

DK Marketing
03.2013 - 08.2014

Bachelor of Arts - Fashion Design, Business And Technology.

KEA - Copenhagen School of Design And Technology

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Magda Duda