Magnus Winum Damgaard
Copenhagen,Capital Region
Summary
Results-oriented professional skilled in interpersonal communication, collaboration and problem-solving. Specialises in time optimisation and task prioritisation to meet deadlines while fostering a supportive environment. Adaptable and resilient under pressure, consistently driving performance towards shared objectives and delivering measurable outcomes.
Overview
5
5
years of professional experience
14
14
years of post-secondary education
Work history
B2B sales associate
Wolt
Copenhagen, Capital Region
2025.04 - Current
- Managed full sales cycle, converting leads into signed contracts with clients.
- Drove new business sales of tailored service solutions to B2B clients, identifying growth opportunities, conducting needs assessments, and converting prospects into long-term partners.
- Implemented strategic sales plans, enhancing operational effectiveness for service solutions.
- Played key role in designing and optimizing sales funnel to improve lead conversion, pipeline visibility, and overall sales performance
Customer support specialist
Wolt
Copenhagen, Capital Region
2023.08 - 2024.09
- Managed over 100 customers inquiries per day via phone, email, and live chat, delivering prompt and professional support while resolving issues efficiently and addressing inquiries effectively
- Trained new team members, fostering high-quality customer support delivery.
- Mastered internal software tools, significantly enhancing work speed.
- Identified and investigated fraudulent customers and suspicious transactions to mitigate risk and prevent financial loss.
Business development intern
Westcor A/S
Copenhagen, Capital Region
2021.07 - 2023.01
- Conducted market research to generate insights into real estate industry, supporting data-driven strategic decision-making
- Delivered comprehensive business development reports to senior management, informing strategic direction
- Led identification and evaluation of new investment opportunities to drive sustainable long-term growth
- Managed communication with builders, contractors, and external partners to ensure seamless project execution
Education
Diploma of Higher Education - Marketing & Sales
AP Graduate in Marketing Management
Denmark 2023.07 - 2025.07
A-Levels - Social Science, Languages, Mathematics
Ordrup Gymnasium
Denmark 2018.08 - 2021.05
Fundational Education -
Skovshoved School
Denmark 2008.08 - 2018.01
Skills
- Leadership: Strong leadership and management skills demonstrated through team coordination, stakeholder communication, and driving performance toward shared goals
- Results-Driven attitude: Results-driven professional with a strong focus on achieving targets and delivering measurable outcomes
- Communication skills: Strong communication skills with ability to convey complex information clearly and effectively to diverse audiences
- Time optimisation: Strong time management skills with ability to prioritize tasks and meet deadlines efficiently
- Strong empathy: High emotional intelligence and empathetic communication skills
- Adaptability and Resilience: Strong adaptability and resilience in high-pressure environments
- Project management: Strong project management skills with experience in planning, coordinating, and executing tasks to meet deadlines and objectives
Languages
Danish
Native
English
Proficient (C2)
Affiliations
- Sports and Fitness - I am passionate about staying active through football and padel tennis, and enjoy engaging in team and individual sports that promote health, teamwork, and wellbeing
- Strategic and competitive gaming - I enjoy playing competitive games with friends, as it combines teamwork, strategy, and a fun competitive spirit
References
References available upon request.
Timeline
B2B sales associate
Wolt
2025.04 - Current
Customer support specialist
Wolt
2023.08 - 2024.09
Diploma of Higher Education - Marketing & Sales
AP Graduate in Marketing Management
2023.07 - 2025.07
Business development intern
Westcor A/S
2021.07 - 2023.01
A-Levels - Social Science, Languages, Mathematics
Ordrup Gymnasium
2018.08 - 2021.05
Fundational Education -
Skovshoved School
2008.08 - 2018.01