MANDAR MOGHE

Senior Finance professional with 20+ years of experience in process Re- engineering, Product management, Build Platform solution design & large-scale transformation initiatives driving cash flow impact and process efficiency. Exposure in working with global leaders within respective industry – Maersk Line, WNS Global Services, British Petroleum (bp)

Digital design for Finance activities

The key objective of this initiative is to provide a model that can become the primary global solution for counter process to achieve faster clearing and reduce amount of Liner FTE at the counters which results in complexities and variations across the globe. Suite of e solutions (Mobile App, Pay Screen, and Bank engagement, Kiosk @Maersk) to be deployed which eliminate the need for customers to visit Maersk physical offices or allow them to do self-service at Maersk offices

Digital AR

Instrumental in creating digital self-service portal for customers enabling differential customer experience. Real time service for customers to fetch invoices, make online payments, demand refunds, update master data attributes, register disputes.

Business Intelligence and Analytics

Multiple dashboards which provide data insights and business intelligence to drive business decisions. Real time data visibility via data lakes and cloud platform enabling performance tracking on various AR levers. Use of modern technologies like Ceolins, Krayon enabling data insights and process mining capabilities to drive productive business decisions.

Credit Management Transformation

Implemented global solution to optimize and empower credit teams with real-time insights to make the best credit decisions with minimal ambiguity and full visibility to potential threats/risks while granting credit to our 3rd Party customers. Automated workflow integrated with external market inputs.

Collections / Credit & Contact Centre Setup

Responsible for implementation of collections tool (Get-Paid) to drive Priority based structured customer follow- up to drive outstanding collection. Implementation involves defining future collections landscape, describing strategies to drive collections efficiently across customer segments, setup policies that drives positive customer behavior, define dunning and customer statement processes and controls around overdue outstanding. Implementation of Credit management strategy

Transitions, Project and Process Redesign

Experience in large scale transitions including defining process standards, process KPIs, planning resources and handling complex projects spread across various departments within the organization. - Engagement with IT teams to define solutions and provide Techno functional guidance to enable optimal system design. - Agile methodology to drive structural process improvements