Manuella Correia
Sønderborg,83
Summary
I'm a proactive, detail-oriented student-worker who excels in teamwork and independent work. My previous experience as a manager and supervisor gives me the skills to work efficiently and responsibly. My economics and business administration studies give me the theory to work and perform multiple tasks within a company. As a student worker, I am ready and eager to develop my skills.
Overview
1
1
year of professional experience
Work History
Waitress Supervisor
Restaurante Colosseum
06.2024 - Current
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Maintained compliance with health regulations through consistent adherence to safety protocols within the workplace.
- Boosted customer retention rates with exceptional service quality, personalized interactions, and prompt resolution of complaints or concerns.
- Opening and closing of the store and cashier.
Manager
Kong Kian's
08.2023 - 05.2024
Responsible for teaching new employees, opening and closing of the store, customer service and food making.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Economics And Business Administration -
University of Southern Denmark
Denmark07-2026
Skills
- Complaint Handling
- Sales Promotion
- Relationship Building
- Staff Management
- Critical Thinking
- Excel and Word
Volunteering
Volunteer at AIESEC Denmark to the marketing team. My responsibilities were to create content for SoMe, such as Instagram and LinkedIn to promote brand awareness. This volunteering gave me an insight into how an NGO works, as well as enhanced my public speaking skills with workshops.
Languages
Portuguese
Native language
English
Proficient
C2
Danish
Upper intermediate
B2
Timeline
Waitress Supervisor
Restaurante Colosseum
06.2024 - Current
Manager
Kong Kian's
08.2023 - 05.2024
Economics And Business Administration -
University of Southern Denmark
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