Marcus Kolters

Throughout the summer i sold ice cream etc., baked waffles and helped close down the store in the evening (cleaning and restocking ice cream and other goods)

My tasks were cashier service and replenishment of goods. Together with a colleague, we closed the store in the evening

I started as a service employee, where my main tasks were restocking, fixing the bottle machine and closing the store in the evening. After a short period of employment, I was also given customer service, both at the checkout, at the kiosk, and at picking up and delivering packages.

It was often busy and there were many tables to keep track of at the same time, but I managed it with my calm overview.

The largest part of my working hours is customer contact. This includes guidance, sales and telephone contact when customers need to order or pick up goods.