Maria-Sorina Olaru
Slagelse,Flakkebjerg Hovedgade 12
Summary
Dedicated and hardworking professional with proactive attitude and ability to learn new concepts quickly. Strong work ethic and effective communications skills, ready to contribute to a dynamic team and make a positive impact.
Overview
2
2
years of professional experience
Work History
Front Office Assistant
Park Inn by Radisson Copenhagen Airport
København
09.2023 - 07.2024
- Handling reservations, inquiries, and cancellations in an attentive, courteous, and efficient manner and quoting available rates to maximize room revenue, according to hotel standards.
- Book and block the rooms, process the advance deposit/balance sheet, invoices, and monthly reports, and communicate and work closely with the sales and group booking department.
- Perform all duties of a guest service agent and assist at the front desk as needed.
- Provided administrative support to management team when needed.
- Updated office calendars with new appointments and accommodated last-minute schedule changes.
- Assisted in the preparation of reports and presentations, supporting office operations.
Receptionist Supervisor
Moxy
København
04.2023 - 09.2023
- Resolved customer complaints in a timely manner while maintaining an excellent relationship with customers.
- Monitored the front desk operations, including answering phones, responding to inquiries, and managing incoming and outgoing mail.
- Coordinated with other departments within the organization to ensure seamless communication flow.
- Developed training materials for existing staff members to improve job performance.
Warehouse Worker
Imerco
Vallensbæk
07.2022 - 04.2023
- Inspected incoming shipments for damage or discrepancies.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Pick and pack, load, unload, and pack in appropriate envelopes, boxes, or pallets all the merchandise accordingly.
- Operated scanners, computers, and other equipment to track orders.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
Assistant Floor Manager
Restaurant Magasasa
København
07.2022 - 04.2023
- Implemented procedures to improve operational efficiency.
- Maintained accurate records of daily transactions, sales, and inventory.
- Prepared weekly shift schedules according to availability.
- Handling customer complaints.
- Ensuring safety regulations.
Education
Bachelor Degree International And European Law -
University Nicolae Titulescu
Bucuresti, Romania07-2017
High School Diploma -
High school SF. Apostol Andrei
Ploiesti, Romania06-2012
Skills
- Attention to Detail
- Problem-Solving
- Self-Motivated and Disciplined
- Adaptability
- Strong organizational skills
- Ability to multitask
Timeline
Front Office Assistant
Park Inn by Radisson Copenhagen Airport
09.2023 - 07.2024
Receptionist Supervisor
Moxy
04.2023 - 09.2023
Warehouse Worker
Imerco
07.2022 - 04.2023
Assistant Floor Manager
Restaurant Magasasa
07.2022 - 04.2023
Bachelor Degree International And European Law -
University Nicolae Titulescu
High School Diploma -
High school SF. Apostol Andrei
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