Mariel Flores Valdez
Digital Marketing Specialist
København S
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
24
24
years of professional experience
8
8
years of post-secondary education
7
7
Languages
Work History
Founder
Lille Ørestad Daycare Institution
Denmark
04.2016 - Current
- Expanded the company''s geographical reach, opening new markets and increasing profitability.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Achieved long-term sustainability for the organization through responsible decision-making processes grounded in ethics.
- Guided team members through periods of change by providing clear communication on expectations and objectives moving forward.
- Built a positive organizational culture that fostered creativity, innovation, and employee engagement.
- Spearheaded marketing initiatives that effectively communicated brand value propositions, resulting in higher customer acquisition rates.
- Negotiated favorable contracts with suppliers, reducing costs while maintaining product quality.
- Created organization's mission and vision statements for use by employees.
- Prepared annual budgets with controls to prevent overages.
- Defined company roles and responsibilities to establish and enhance processes.
Privat Børnepasser
Leg Play Daycare Child Minder
Denmark
11.2014 - 04.2016
- Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Improved language development through engaging storytelling sessions and age-appropriate book readings.
- Implemented daily routines to establish consistency, helping children transition smoothly between activities.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
Human Resource & Office Administrator
Dole Food Company Incorporated
Dubai United Arab Emirates
12.2010 - 08.2013
- Administered payroll processing accurately and on time, maintaining employee trust in compensation management practices.
- Managed benefits administration, ensuring timely enrollment and accurate information dissemination to employees.
- Implemented cost-saving measures in HR operations without compromising service quality or employee satisfaction levels.
- Streamlined recruitment efforts for faster talent acquisition and reduced timetohire.
- Reduced employee turnover by addressing concerns and proactively implementing retention strategies.
- Collaborated with legal counsel to ensure compliance with employment-related laws, minimizing potential liabilities for the company.
- Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Operations Manager
High-Way Tourism
Dubai United Arab Emirates
06.2009 - 11.2010
- Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Reduced turnaround time for project completion through effective resource allocation and team management.
Marketing & Events Manager
Arabian Desert Tours
Dubai United Arab Emirates
08.2008 - 05.2009
- Generated leads and converted prospects into customers through strategic marketing initiatives at industry trade shows and conferences.
- Balanced multiple priorities simultaneously while maintaining focus on delivering high-quality results in a fast-paced environment.
- Evaluated event performance, identifying areas for improvement and implementing necessary changes.
- Negotiated favorable contracts with suppliers, reducing overall expenses without sacrificing quality or service.
- Raised sponsorship revenue by cultivating relationships with corporate partners and securing their support for various events.
- Managed budgets and timelines, ensuring all events were executed within allocated resources.
Business Development Manager
Arabian Desert Tours
Dubai United Arab Emirates
03.2007 - 07.2008
- Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
- Championed corporate social responsibility initiatives that positively impacted community relations while bolstering the company''s reputation as a responsible corporate citizen.
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
- Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
Pharmaceutical Representative
Solvay Pharmaceutical (ABBOTT)
Philippines
10.2002 - 02.2007
- Delivered customized solutions that addressed the unique challenges faced by each healthcare professional, resulting in increased product adoption and customer satisfaction.
- Continuously improved sales skills through regular training and professional development opportunities, staying current with industry best practices.
- Increased product awareness by conducting informative presentations for healthcare professionals.
- Leveraged expert negotiation skills to secure favorable contracts that maximized profitability while meeting client needs.
- Optimized sales call schedules by analyzing data on physician prescribing patterns, optimizing time allocation among prospects accordingly.
- Participated in trade shows, conferences, and seminars to network with industry experts, increase visibility, and generate leads.
- Built and maintained strong relationships with key opinion leaders to promote pharmaceutical products effectively.
Medical Sales Representative
Metro Drug Inc.
Philippines
01.2001 - 09.2002
- Implemented successful marketing strategies for new product launches, resulting in high adoption rates among healthcare providers.
- Boosted sales performance through effective negotiation skills, customizing pricing plans according to client budgets while maintaining profitability.
- Expanded market share by proactively prospecting new clients through targeted cold calls, emails, and in-person meetings.
- Consistently surpassed quarterly quotas by identifying key decision-makers within target organizations and tailoring sales pitches accordingly.
Front Office Receptionist
Parque Espana
Philippines
03.2000 - 12.2001
- Optimized resource utilization by efficiently managing office supplies inventory and reordering when necessary.
- Implemented a new system for managing visitor passes that improved security measures within the office premises.
- Developed strong relationships with clientele through excellent communication skills and genuine attentiveness to their needs.
- Coordinated meeting logistics, including room bookings, catering arrangements, and audio-visual equipment setup.
Education
Bachelor of Science - Hospitality And Management
University of Perpetual Help Rizal
Las Pinas Philippines 05.1997 - 05.2000
Associate of Science - Hospitality Marketing And Management
San Pedro College of Business Administration
San Pedro Laguna Philippines 05.1995 - 05.1997
High School Diploma -
Pedro Guevarra Memorial National High School
Sta Cruz Laguna Philippines 05.1992 - 05.1995
Skills
Customer Acquisition
Operations Management
Organizational Structuring
Marketing
Staff Management
Team Leadership
Team Engagement
Recruitment and hiring
Performance Assessments
Contract Negotiation
Business Development
Market Knowledge
Legal Compliance
Marketing and Advertising
Employee Coaching
Results Orientation
Social Media Creator
- International Mum & Dad in Copenhagen, Creator, 1800 members, Copenhagen Denmark
- Expats Entrepreneur Copenhagen, Co-Creator, 1300 members, Copenhagen Denmark
- Restad 2.0, Co-Creator, 3300 members, Copenhagen Denmark
- Vuggestue/dagpleja/børnehave I Ørestad, Creator, 1000 members, Copenhagen Denmark
- I am from Sta Cruz Laguna, Creator, 67,000 members, Philippines
- I am from Sta Cruz Laguna Buy and Sell, Creator, 53,800 members, Philippines
- I am from Sta Cruz Laguna Page, Creator, 3,900 followers, Philippines
- Mommea Valdez Page, Creator 2,500 followers, Philippines
Timeline
Founder
Lille Ørestad Daycare Institution
04.2016 - Current
Privat Børnepasser
Leg Play Daycare Child Minder
11.2014 - 04.2016
Human Resource & Office Administrator
Dole Food Company Incorporated
12.2010 - 08.2013
Operations Manager
High-Way Tourism
06.2009 - 11.2010
Marketing & Events Manager
Arabian Desert Tours
08.2008 - 05.2009
Business Development Manager
Arabian Desert Tours
03.2007 - 07.2008
Pharmaceutical Representative
Solvay Pharmaceutical (ABBOTT)
10.2002 - 02.2007
Medical Sales Representative
Metro Drug Inc.
01.2001 - 09.2002
Front Office Receptionist
Parque Espana
03.2000 - 12.2001
Bachelor of Science - Hospitality And Management
University of Perpetual Help Rizal
05.1997 - 05.2000
Associate of Science - Hospitality Marketing And Management
San Pedro College of Business Administration
05.1995 - 05.1997
High School Diploma -
Pedro Guevarra Memorial National High School
05.1992 - 05.1995