Mark Parfenov

Experienced project portfolio manager with excellent client and project management skills. Action-oriented to communicate effectively with technology, executive, and business audiences.

I am a 31-year-old project management professional with a diverse international work experience. My portfolio includes managing multi-million dollar international projects, as well as a variety of program management initiatives across European universities and public institutions. I have also had the privilege of consulting for the US State Department, working at Tufts University, and collaborating with Harvard University on various projects. My career has taken me from the US to several European countries before I finally settled in Copenhagen.

In my free time, I actively participate in clubs like Toastmasters to hone my leadership skills. I also enjoy attending local meetups where I engage in social activities such as cooking, hiking, and playing sports. When I’m not out and about, I love spending time at home, either immersed in music or lost in a good book.

• Oversaw a diverse portfolio of 84 grant projects, working collaboratively with senior analysts to approve $3.1 million in contingencies and committed savings.
• Directed a complex Dynamics 365 implementation project, impacting 10,500 students and 520 faculty members, achieving a 98% on-time delivery rate within a $2.4M budget.
• Rolled out speaker programs connecting 8 US and European universities, achieving a 37% efficiency gain by implementing a strategic roadmap and enhancing communications across diverse global teams.
• Successfully managed and delivered 15+ web development projects, ranging from small-scale optimizations to large-scale learning platform redesigns.

Enhancing project metrics through Tableau

Tufts University

Mentored over 120 stakeholders at Tufts University on Tableau, resulting in a 31% increase in their proficiency in utilizing the tool for project metrics analysis. Streamlined monthly financial report delivery, reducing the time taken for report comprehension by stakeholders by 27%. 

Building a database to migrate Confluence data

Tufts University

Assembled a development team of 13 and guided them in creating a database using WordPress, CSS, and HTML, resulting in a 41% improvement in user accessibility. Successfully transferred all vital research data from Confluence, impacting over 120 faculty members by providing them access to critical research data. 

Implementing Salesforce to improve customer retention

GoLearn

Through strategic vendor negotiations, secured a cost-effective contract for a CRM system, generating over $53,340 in initial savings. The seamless integration of Salesforce led to a 11% rise in customer retention, with the project contributing to annual cost reductions exceeding $72,540.