Marta Rudnicka
Barista
Herlev,84
Summary
A highly motivated and multilingual professional with over 5 years of experience in gastronomy as a barista, 1 year as a spa receptionist, and 2+ years providing dedicated childcare and pet care. Currently pursuing a Master’s degree in Psychology, with expected completion by summer 2025. Proficient in English, native Polish speaker, and currently learning Danish to enhance communication skills in Denmark. Known for exceptional customer service, attention to detail, and a warm, friendly demeanor.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Pet Sitter
Self-employeed
12.2021 - 11.2024
- Prepared food, water and medications following instructions from pet owners.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
- Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
- Communicated professionally with pet owners via phone, email, and text.
Barista
Flindt & Ørsted
04.2022 - 07.2023
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Babysitter
Self-employeed
05.2018 - 08.2021
- Communicated positively with children and guardians.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
Front Office Receptionist
Eco Plant Day Spa
07.2019 - 03.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Identified visitors' needs to offer solutions and information.
- Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
- Developed strong relationships with clientele through excellent communication skills and genuine attentiveness to their needs.
Education
Master of Arts - Clinical Psychology
Wyższa Szkoła Biznesu National Louis University
Nowy Sącz, Poland 04.2001 -
Skills
Positive attitude
Cleanliness maintenance
Honest and trustworthy
Flexible schedule
Punctual and reliable
Customer service
Client relationship management
Valid Driver's license
First aid knowledge
Client privacy
Timeline
Barista
Flindt & Ørsted
04.2022 - 07.2023
Pet Sitter
Self-employeed
12.2021 - 11.2024
Front Office Receptionist
Eco Plant Day Spa
07.2019 - 03.2020
Babysitter
Self-employeed
05.2018 - 08.2021
Master of Arts - Clinical Psychology
Wyższa Szkoła Biznesu National Louis University
04.2001 -
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