Summary
Overview
Work History
Education
Skills
Websites
Hobbies
Timeline
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Matthew Richard

Sydney

Summary

Driven Bar Manager with a proven track record at Goldfinch Bar, enhancing revenue through innovative promotions and specialty drinks. Excelled in mixology expertise and relationship building, boosting customer service rankings and loyalty. Skilled in staff training and event coordination, significantly exceeding sales goals without compromising hospitality and professionalism.

Overview

3
3
years of professional experience

Work History

Bar Manager

Goldfinch Bar
12.2023 - 05.2024
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Closed out cash register and prepared cashier report at close of business.
  • Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.

Bartender

Gaswerks
03.2021 - 09.2023
  • Served high customer volumes (600+) during special events, nights, and weekends.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Education

Bachelor of Arts - Strategic Communications

Ohio State University
Columbus, Ohio
05.2022

Skills

  • Relationship Building
  • Security Oversight
  • Mixology expertise
  • Legal Compliance
  • Outgoing Personality
  • Hospitality and Professionalism
  • Social Media PromotionResponsible Alcohol Service
  • Sales Promotion
  • Event Coordination
  • Staff Training

Hobbies

Weight lifting

Videography

Marketing

Outdoor Activities

International Travel

Timeline

Bar Manager

Goldfinch Bar
12.2023 - 05.2024

Bartender

Gaswerks
03.2021 - 09.2023

Bachelor of Arts - Strategic Communications

Ohio State University

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Matthew Richard