Md. Shahidul Islam
Key Account Sales Executive
Copenhagen
Summary
Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Key Account Sales Executive
SML Group Ltd.
2019.09 - 2022.08
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Analyzed sales to manage life cycle of product, inventory models and selling rates.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
Customer Service Executive
Intelligent Label Solution Ltd.
2017.02 - 2019.08
- Developed working relationships with internal and external customers while assisting with account management duties.
- Employed comprehensive benchmarks to establish and monitor customer service standards.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
Education
MBA - Business Economics
Roskilde University
Copenhagen, Denmark 2022.09 - Current
BBA - Business Administration
IUBAT University
2012.01 - 2016.01
Skills
-Problem Solving,Strong Communication,Canva, MS Office.
Timeline
MBA - Business Economics
Roskilde University
2022.09 - Current
Key Account Sales Executive
SML Group Ltd.
2019.09 - 2022.08
Customer Service Executive
Intelligent Label Solution Ltd.
2017.02 - 2019.08
BBA - Business Administration
IUBAT University
2012.01 - 2016.01
Similar Profiles
Elisabeth RutkouskyElisabeth Rutkousky
Senior National Account Manager at Divisions Maintenance GroupSenior National Account Manager at Divisions Maintenance Group
Sohrab SharifySohrab Sharify
Operations Assistant at Fidelis And SML Joint Group Of Logistics CompanyOperations Assistant at Fidelis And SML Joint Group Of Logistics Company
Jerin JoseJerin Jose
Collection Team leader at SML FinanceCollection Team leader at SML Finance