Mennah Sherif
Student
Kobenhavn S
Summary
Driven business student with hands-on experience in customer service, team support, and creative brand development. Proven Supervisor with a strong focus on delivering positive customer experiences, supporting daily operations, and contributing to team performance. Experienced in guiding colleagues, handling responsibilities in fast-paced environments, and maintaining high service standards. Reliable, adaptable, and motivated to support business goals while learning and growing.
Overview
5
5
years of professional experience
Work History
Supervisor
ICTS
01.2022 - 01.2025
- Coordinated staff and oversaw passenger screening and incident response.
- Ensured safety, efficiency, and professional service for all travelers.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Waitress
RizRaz
01.2020 - 01.2024
- Served up to 200 guests per shift in a fast-paced restaurant environment.
- Collaborated with a diverse team to ensure efficient service flow.
- Delivered outstanding customer service, contributing to repeat clientele.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Bachelor of Business Administration -
Copenhagen Business College
Copenhagen 04.2001 -
Skills
Client Relations
Brand Development
Marketing Analysis
Visual Design
Staff management
Operations management
Strategic planning
Process improvement
Timeline
Supervisor
ICTS
01.2022 - 01.2025
Waitress
RizRaz
01.2020 - 01.2024
Bachelor of Business Administration -
Copenhagen Business College
04.2001 -