Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
Milad Kazemi

Milad Kazemi

Aarhus

Summary

Dynamic professional with a diverse background, including a pivotal role at Seymus Carwash and a translation position at a Law Office, showcasing exceptional multitasking and multi-language skills. Excelled in enhancing customer satisfaction at Zara by leveraging detailed product knowledge and superior customer service, resulting in increased sales. Proven ability in working under pressure and fostering teamwork.

Overview

12
12
years of professional experience
3
3
years of post-secondary education
6
6
Certifications
5
5
Languages

Work History

Food deliverer

Wolt
01.2019 - Current

Part-time Student job

Order Fulfilment

GLS
04.2020 - 10.2020
  • Ensured timely order fulfilment by prioritizing tasks based on delivery schedules and client requirements.
  • Reduced lead time through effective supplier relationship management resulting in quicker order fulfilment.
  • Improved order fulfilment speed through effective communication with warehouse staff and proper utilization of equipment.
  • Streamlined textbook inventory management, ensuring accurate records and timely order fulfilment.

Customer Service Representative

Kamil Koc
01.2015 - 10.2016
  • Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.

Sales Assistant

Kamil Koc
11.2016 - 12.2017
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

  • Collaborated with team members to achieve a cohesive and efficient store environment.

Sales assistant

Zara
07.2016 - 02.2018
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.

Agency Manager

Car Service Agency
06.2014 - 01.2015

Translator Turkish to Persian

Law Office
01.2013 - 01.2016
  • Translated documents from Language to Language.
  • Reviewed final work to spot and correct errors in punctuation, grammar, and translation.


Education

Computer Science-Associated degree - Web Design And Software Development

Technology University
Iran
01.2007 - 01.2010

Bachelor - General Engineering

Dtu
Lyngby

Skills

Mc office

UX design

Teamwork

Multitasking

Multi language

Detail oriented

Self-Motivated

Active Listening

Time management

Customer service

Working under pressure

Teamwork and Collaboration

Organization and Time Management

Certification

Start the UX Design Process: Empathize, Define, and Ideate (2022)

Interests

Always looking forward to improving

Outdoor activities

Travel

Timeline

Order Fulfilment

GLS
04.2020 - 10.2020

Food deliverer

Wolt
01.2019 - Current

Sales Assistant

Kamil Koc
11.2016 - 12.2017

Sales assistant

Zara
07.2016 - 02.2018

Customer Service Representative

Kamil Koc
01.2015 - 10.2016

Agency Manager

Car Service Agency
06.2014 - 01.2015

Translator Turkish to Persian

Law Office
01.2013 - 01.2016

Computer Science-Associated degree - Web Design And Software Development

Technology University
01.2007 - 01.2010
Start the UX Design Process: Empathize, Define, and Ideate (2022)
Foundations of User Experience (UX) Design (2022)
Build Wireframes and Low-Fidelity Prototypes (2022)
Building electrical system (2017)
Computer Graphic (2006)
Computers skill 1 and 2 (2006)

Bachelor - General Engineering

Dtu
Milad Kazemi