Mong Prorsith

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Responded to customer calls and emails to answer questions about products and services.
• Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
• Addressed customer account discrepancies and concerns.
• Handles shipping process for clients on documents part.
• Vendor Performance tracking and reporting.

-Maintaining Case balance on ATM and CIM Machines.

-Support Customer on Error transaction on Machines.

-Contact to customer for Old notes in machines.

-Assist to teller on daily transaction.

-Clearing Card captured in machines.

-Preparing daily report on Debit and credit cash to ATM and CIM.

• Completed accurate order entry and data verification.
• Communicated with customers to answer questions
• Processed cash payments and credit and debit card transaction