Muhammad Raza
Manager
Greve
Summary
Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
Work History
Operations Manager
Multi Tempo Pvt Ltd
Faro
03.2015 - 01.2023
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
General Manager
Twinkle star Pvt Ltd
Lisbon
01.2020 - 01.2022
- Developed and maintained relationships with customers and suppliers through account development.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Sales Manager
Ria Money Transfer Pvt Ltd
Lisbon
02.2018 - 12.2019
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Established and cultivated solid business relationships with new or existing customers.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
Field Manager
Agro Wrok
Santarem
01.2016 - 12.2018
- Prepared operational budget and directed proper utilization of company resources to meet objectives.
- Developed and implemented processes and strategies to achieve operational goals.
- Tracked key performance indicators and enforced quality control measures.
- Facilitated field operations through supervision and direction of field personnel.
Senior Customer Representative
Finca Micro Finance Pvt Ltd
Punjab
08.2014 - 01.2015
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
- Collected customer information and analyzed customer needs to recommend potential products or services.
- Conducted surveys to determine customer opinion of products and services.
- Listened to customers' questions and concerns to provide answers or responses.
Internship Student
Askari Bank Prvt Ltd
Kharian Punjab
01.2014 - 05.2014
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Interacted with customers by phone, email, or in-person to provide information.
- Provided clerical support, addressing routine, and special requirements.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Education
Bachelor Of Business & Commerce - Business And Commerce
University of Gujrat (UOG)
Pakistan 03.2010 - 05.2014
IELTS
British Council
Islamabad Pakistan 03.2014 - 08.2014
Intermediate -
Federal Government College
Punjab Pakistan 03.2008 - 02.2010
High School Diploma -
Federal Government High School
Quetta Pakistan 03.2006 - 03.2008
Skills
English comunication Expertundefined
Timeline
General Manager
Twinkle star Pvt Ltd
01.2020 - 01.2022
Sales Manager
Ria Money Transfer Pvt Ltd
02.2018 - 12.2019
Field Manager
Agro Wrok
01.2016 - 12.2018
Operations Manager
Multi Tempo Pvt Ltd
03.2015 - 01.2023
Senior Customer Representative
Finca Micro Finance Pvt Ltd
08.2014 - 01.2015
IELTS
British Council
03.2014 - 08.2014
Internship Student
Askari Bank Prvt Ltd
01.2014 - 05.2014
Bachelor Of Business & Commerce - Business And Commerce
University of Gujrat (UOG)
03.2010 - 05.2014
Intermediate -
Federal Government College
03.2008 - 02.2010
High School Diploma -
Federal Government High School
03.2006 - 03.2008
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