Hi, I’m
Nancy Kolakaluri
Aalborg
Summary
Reliable and Ambitious process consultant with experience in process analysis, design, implementation and financial analysis with rich experience in banking and Energy domain.
Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
8
years of professional experience
Work History
Centrica EnergyAalborg
Business Process Consultant
01.2023 - Current
Job overview
- Business Process analysis and design (using Igrafx)
- Mapped processes to holistically examine business flow and identify improvement opportunities.
- Optimized core processes to improve business performance and operational agility.
- Drive process management for project portfolio management ensuring high data quality
- Process automation initiatives for implementation in ServiceNow with automate first approach
- Stakeholder management
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Centrica EnergyAalborg, Denmark
Commercial Support Manager
11.2021 - 01.2023
Job overview
- Responsible for ensuring that all new products/markets/projects can be handled by Commercial Operations and for ensuring implementation in relation to internal processes and IT systems
- Settlements and KYC Processes
- Have a very broad and deep knowledge about the business, and the internal processes and IT systems in CO, so they single-handedly can represent CO in projects
- Educate colleagues, so they can take over daily operations once the product/project is implemented
- Make decisions in projects in regard to which solution would make the leanest processes for BO
- Represent the support function in complex projects
- Focus on optimization of CO internal processes
- Involved in implementation of new IT system releases within CO
- Act as a consultant for the Business.
Bnp Paribas BankOslo
Referential Officer
01.2018 - 01.2019
Job overview
- Understand different Client types and perform full due diligence depending on the requirements of KYC
- Perform the required KYC screenings on customers documenting the information obtained on the client's as required by global KYC procedures
- Escalate the negative information on client and related parties (entities and PEP's) to GFCC team if required
- Examine account documents using internet based websites (LexisNexis, Google, Registry and Regulators)
- Finding the Ownership Structure for various entities meeting the required threshold
- Finding out the NAIC code description for the entities
- Assessing & analyzing all the KYC documents for the existing relationships with the bank in the past years while coordinating with the client
- Making amendments in the risk category of the client on the basis adverse findings or vulnerable business
- Quality check for work done by team members in the process
- Investigate, review and resolve AML related and economic sanction related alerts
- Conduct Enhanced Due Diligence on High risk profiles.
Tata Consultancy Services (TCS)Hyderabad, India
Senior Process Consultant - ServiceNow
12.2015 - 10.2016
Job overview
- Served as License management process owner for HSBC Bank
- Software license tracking and renewals
- Reporting and stakeholder management with contract owners
- Continuous Service Improvements
- Process automations and maturity as per ITIL standards
- Software asset management
Education
Osmania UniversityIndia
Masters in Business Administration (Technology)
01.2014
MGITIndia
Bachelor of Science from Electrical, Electronics And Communications Engineering
01.2010
Skills
- Process Consultant (ITIL)
- ServiceNow System Administration
- Business Process Design and Automation
- Know Your Customer (KYC) administration
- AML Compliance
- Contract Management
- Process deisgn - Igrafx
Languages
ENGLISH
HINDI
DANISH
TELUGU
Hobbies and Interests
Photography
Timeline
Business Process Consultant
Centrica Energy
01.2023 - Current
Commercial Support Manager
Centrica Energy
11.2021 - 01.2023
Referential Officer
Bnp Paribas Bank
01.2018 - 01.2019
Senior Process Consultant - ServiceNow
Tata Consultancy Services (TCS)
12.2015 - 10.2016
Osmania University
Masters in Business Administration (Technology)
MGIT
Bachelor of Science from Electrical, Electronics And Communications Engineering