Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
NASIM SOKHANVARIAN

NASIM SOKHANVARIAN

Hamburg

Summary

I am a highly motivated and dedicated customer service coordinator who found her passion for the international logistic and shipping industry . Now after 3 years of working for Unifeeder Germany in Hamburg, I would love to face new challenges and gain new work experiences by supporting Unifeeder Panama with my knowledge and skills, to achieve the company goals.

Overview

7
7
years of professional experience

Work History

Feeder Customer Service Agent

Unifeeder Germany GmbH
03.2021 - Current

key client support, business build up development. booking special equipment and -cargo. (pharma, food, hazardous), customer service

Import Customer Service

BTS Logistics GmbH
10.2020 - 03.2021

customer service, booking, sales, invoicing, key account management and development , distribution logistics.

Followed up with customers about resolved issues to maintain high standards of customer service.

Export Customer Service

Menzell Döhle Shipping GmbH
07.2020 - 09.2020

Developed comprehensive knowledge of trade regulations, tariffs, and customs requirements for various countries, ensuring smooth transactions across borders.

Followed up with customers about resolved issues to maintain high standards of customer service.

Import / Export Customer Service

Seaways Agencies Pty LTd
11.2019 - 12.2019
  • Reporting manifests through local system to Australian Customs and Port Authorities.
  • Generating export Bill of Ladings.
  • Tour of the Melbourne RORO terminal.
  • Reporting of Australian cabotage in Coastal Trading Licensing System.
  • Process of sending survey reports for OEM cargo. “original equipment manufacturer.”
  • Process involved in reporting transhipments to customs authorities.

Make-up- and Brow Artist

Chou Chou Berlin,Brow Bar
02.2017 - 01.2018

Education

Trainee - Shipping Management Assistant

Menzell Döhle Shipping GmbH
Hamburg, Germany
06.2020

Vocational Training Worldwide Programm -

Seaways Agencies Pty LTd
Melbourne, Australia
12.2019

Special Make-upArtist Diplom -

Face Art Academy
Hamburg, Germany
08.2016

Higher education entrance qualification -

College
Hamburg, Germany
02.2014

Skills

  • customer service specialist
  • booking
  • key client support
  • sales support
  • quotation management
  • market comparison
  • business build up development
  • equipment release management

Languages

Persian
Native language
German
Advanced
C1
English
Advanced
C1

Timeline

Feeder Customer Service Agent

Unifeeder Germany GmbH
03.2021 - Current

Import Customer Service

BTS Logistics GmbH
10.2020 - 03.2021

Export Customer Service

Menzell Döhle Shipping GmbH
07.2020 - 09.2020

Import / Export Customer Service

Seaways Agencies Pty LTd
11.2019 - 12.2019

Make-up- and Brow Artist

Chou Chou Berlin,Brow Bar
02.2017 - 01.2018

Trainee - Shipping Management Assistant

Menzell Döhle Shipping GmbH

Vocational Training Worldwide Programm -

Seaways Agencies Pty LTd

Special Make-upArtist Diplom -

Face Art Academy

Higher education entrance qualification -

College
NASIM SOKHANVARIAN