Learning foreign languages, travelling and getting to know new cultures
Natalia Dudkiewicz
Nowy Dwór Mazowiecki
Summary
I have completed three semesters of post-secondary school in electroradiology. After that I decided to move to Denmark, where I've learned danish and had the opportunity to develop it at work and in everyday life. I speak danish at B2/C1 level. I am still taking classes to be fluent. Additionally, I speak english fluently and polish is my native language. I completed two customer service courses recently.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Quality Controller
Ingemann Components A/S
01.2022 - 06.2023
- Improved customer satisfaction by promptly addressing complaints and resolving product-related concerns.
- Reduced manufacturing defects through thorough inspections and proactive identification of potential issues.
- Improved quality processes for increased efficiency and effectiveness.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Reviewed incoming materials against specifications.
Medical Receptionist
Mediq
01.2020 - 04.2020
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Helped patients complete necessary medical forms and documentation.
Education
High School Diploma -
Liceum Ogólnokształcące Im. Wojska Polskiego
Nowy Dwór Mazowiecki, Poland 09.2016 - 06.2019
Skills
Friendly, positive attitude
Multitasking Abilities
Quick Learner
Calm under pressure
Verbal communication
Organization and time management
Problem-solving
Teamwork and collaboration
Friendly, positive attitude
Certification
Building relationships with customers and effective sales communication
Interests
Timeline
Building relationships with customers and effective sales communication
02-2025
Professional customer service - communication and problem-solving techniques
02-2025
Quality Controller
Ingemann Components A/S
01.2022 - 06.2023
Medical Receptionist
Mediq
01.2020 - 04.2020
High School Diploma -
Liceum Ogólnokształcące Im. Wojska Polskiego
09.2016 - 06.2019
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