Natalia Tofan
Test
Taastrup
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
5
5
Certifications
5
5
Languages
Work History
Sales Assistant
New Yorker
07.2021 - Current
- Increased sales with 20% by building strong customer relationships and providing excellent service.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into team.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Check in Assistant
SMS Shore Operations
02.2016 - 06.2021
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Demonstrated adaptability by quickly mastering new software applications as needed for various tasksprojects.
Conference Assistant
Moving Talent
01.2014 - 01.2016
- Enhanced conference attendee experience by efficiently managing registration and check-in processes.
- Handled sensitive information discreetly while assisting with confidential speaker requests or needs.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
- Assisted in the planning and execution of networking sessions to foster valuable connections among attendees.
Hotel Receptionist
Premier Inn
03.2013 - 04.2014
- Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
- Assisted in training new receptionists on hotel policies and procedures, ensuring consistency in service delivery across all shifts.
- Preserved guest privacy and security through strict adherence to data protection policies when handling personal information or payment details.
Translator
Odesk
08.2001 - 04.2013
- Reviewed final works to spot and correct errors in punctuation, grammar, and translation.
- Applied cultural understanding to discern specific meanings beyond literal written words.
- Researched cultural etiquette and specific use of slang words.
Education
VS - Business Administration And Chef
Technical Professional School
Ungheni 04.2001 -
Hotel Receptionist
Copenhagen Hospitality College
Copenhagen, DenmarkSkills
Accomplishments
- Achieve high targets + 25% by completing merchandising and sales planning with accuracy and efficiency.
- Supervised team of 7 staff members.
Certification
SC-900 Microsoft Security, Compliance and Identity Fundamentals
Books, Photography
I like to read books especially science books, it gives me a great satisfaction to gather new knowledge and information about our world.
Additional Information
Volunteering for Danish Red Cross Organization was on the most inspiring and challenging part of my career.
Timeline
SC-900 Microsoft Security, Compliance and Identity Fundamentals
06-2024
Cybersecurity course ReDi School
06-2024
Web&Mobile Designer UI/UX Figma+ Udemy
10-2023
Sales Assistant
New Yorker
07.2021 - Current
Hotel Receptionist-Hotel og Restaurant Scolen
06-2018
DU 3 IA Sprog
08-2017
Check in Assistant
SMS Shore Operations
02.2016 - 06.2021
Conference Assistant
Moving Talent
01.2014 - 01.2016
Hotel Receptionist
Premier Inn
03.2013 - 04.2014
Translator
Odesk
08.2001 - 04.2013
VS - Business Administration And Chef
Technical Professional School
04.2001 -
Hotel Receptionist
Copenhagen Hospitality College
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