Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
NEZA  KRANJC

NEZA KRANJC

Roskilde

Summary

I am a positive person; I am always up for a new challenge. I have 10 years’ experience within the service industry in several different roles. I am customer minded and will always be a strong team member regardless of which role I am placed. I am a strong independent worker, able to multi-task and collaborate with others. I place great importance on delegated duties with a high level of professionalism and thoroughness, Moreover, I also love to travel and meet new people and exploring new cultures.

Overview

8
8
years of professional experience

Work History

Retail Sales Associate

Starboard cruise services, LVMH company
03.2022 - 04.2022

I served as a Retail Sales Associate aboard a cruise ship, effectively managing the gift shop operations. Engaged customers, facilitated sales, and maintained a customer-centric environment. Contributed to onboard retail success through service and product knowledge. Moreover, also had to always ensure customer safety as a member of a cruise ship.

Waitress

PIcerija pri Daretu, Biro Caffe, Piano bar, Zaka bar Bled
01.2014 - 01.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

As a waitress in numerous establishments, I served a diverse array of patrons. This dynamic role further developed my in interpersonal skills and communication, allowing me to engage with a varied clientele and collaborate with fellow staff members.

Volunteer

La Magarra camp
11.2021 - 12.2021

I actively contributed to the camp's operations by orchestrating workshops for children, providing educational guidance, and fostering a creative atmosphere. Additionally, I engaged in artistic endeavors by creating mural paintings to enhance the camp environment.

Volunteer

CETAG
10.2021 - 10.2021

I actively supported a local organization in wildlife conservation efforts, with a particular focus on sea turtles and their nesting sites. Collaboratively, we established a beach hatchery to protect and nurture these delicate species, contributing to the preservation of marine ecosystems and reinforcing my commitment to environmental stewardship.

Volunteer

Kids are the world Nursery school
07.2021 - 10.2021

I served as a teacher in a nursery school, specializing in English language instruction and engaging children in a diverse range of interactive activities. Through this role, I fostered early childhood development while promoting English as a second language.

Writer

Gambia tourist guide
09.2021 - 09.2021

I contributed to the tourist guide magazine by authoring a series of articles. Through these contributions, I provided engaging and informative content to readers, showcasing my ability to distill information into accessible and appealing narratives.

Nail Artist

polonca.kus sp
04.2018 - 06.2021

I established and operated an independent nail art business, showcasing my creative prowess by marketing and selling my original designs. With full autonomy over scheduling and client interactions, I successfully cultivated a loyal customer base, exemplifying my entrepreneurial acumen and dedication to maintaining long-term client relationships over a three-year period.

Counter Assistant

Sportina group
03.2017 - 12.2017

I engaged in clothing retail, interacting with customers both on the sales floor and from behind the counter. This role demanded effective customer service, active assistance, and transaction management, underscoring my ability to deliver personalized shopping experiences and maintain operational efficiency.

Day Care Worker

Moj klub Bled
01.2017 - 12.2017

I held the role of a children's party animator, honing my creativity in devising and executing engaging programs for various age groups. Through proactive initiative, I independently designed and conducted interactive activities

Bartender / Receptionist

Dom Taber
01.2015 - 01.2017

At Dom Taber Hospice, I held a dual role as a Receptionist and Bartender, catering to the needs of elderly residents and their families. As the Receptionist, I warmly greeted and assisted visitors, managing inquiries and appointments. As a Bartender I provided a variety of beverages, customizing choices to suit individual tastes. Throughout both roles, my priority was to create a welcoming environment, ensuring residents' comfort and leaving families more satisfied.

Education

Associate Degree in Cosmetology -

SREDNJA EKONOMSKA, STORITVENA, GRADBENA ŠOLA
Kranj, Slovenia
06.2018

Skills

  • Strong Communication and Interpersonal Skills
  • Building Customer Loyalty
  • Independent Judgement
  • Teamwork and Collaboration
  • Adaptable and Flexible
  • Goal-Driven
  • Computer Operations
  • Digital Painting

Languages

Slovenian
Native language
English
Advanced
C1
Danish
Elementary
A2

Timeline

Retail Sales Associate

Starboard cruise services, LVMH company
03.2022 - 04.2022

Volunteer

La Magarra camp
11.2021 - 12.2021

Volunteer

CETAG
10.2021 - 10.2021

Writer

Gambia tourist guide
09.2021 - 09.2021

Volunteer

Kids are the world Nursery school
07.2021 - 10.2021

Nail Artist

polonca.kus sp
04.2018 - 06.2021

Counter Assistant

Sportina group
03.2017 - 12.2017

Day Care Worker

Moj klub Bled
01.2017 - 12.2017

Bartender / Receptionist

Dom Taber
01.2015 - 01.2017

Waitress

PIcerija pri Daretu, Biro Caffe, Piano bar, Zaka bar Bled
01.2014 - 01.2022

Associate Degree in Cosmetology -

SREDNJA EKONOMSKA, STORITVENA, GRADBENA ŠOLA
NEZA KRANJC