Summary
Overview
Work History
Education
Skills
Timeline
Nils Michaelis

Nils Michaelis

Head Of Digital Product Operations
Kolding

Summary

Outcome-focused product marketing and product development professional that thrives in cross-functional environments that live and work in ambiguity, seeking to explore or exploit opportunities, working through and addressing complex problems or commercial opportunities.

Thriving in challenges/situations with the chance to move from one challenge/problem/opportunity to the next in a relatively short amount of time, in a temporary consultancy role, helping to innovate and model new opportunities.

Overview

16
16
years of professional experience
6
6
years of post-secondary education
5
5
Languages

Work History

Head of Digital Product Operations

The LEGO Group
Billund, Denmark
05.2023 - Current

Defining and maturing digital operating model together with the LEGO Group's 10 Heads of Digital Product, the Digital Technology Leadership Team, as well as CDTO and CPO:

  • Define the roles and responsibilities throughout an end-to-end product development process
  • Ensuring a slim portfolio and budget planning process
  • Enable targeted team coaching and consulting based on product team health data
  • Introduced a Product Assessment Framework to enable staffing of teams based on product complexity, business criticality/opportunity, and stakeholder complexity
  • Introduced a new Digital Product Management career framework

Product Management Coach

The LEGO Group
Billund, Denmark
05.2021 - 04.2023
  • Organizational Development: Establishing processes and principles for new digital product organization together with the LEGO Group's first Head of Digital Products, CDTO, and CPO
  • Transformation Coaching: Consulted Digital Technology members of Senior Leadership Group on how to introduce a product-led approach to product development, opportunity assessment, and goal-setting (OKRs)
  • Product Leadership Coaching: Introduced new product leaders to their new role of leadership in cross-functional product team environments
  • Discovery Coaching: Coached product teams on how to work outcome-focused, test hypotheses, validate ideas in the market, apply a value-driven mindset

Chief Marketing Officer

Playable
Aarhus, Denmark
01.2019 - 04.2021
  • B2B go-to-market strategy for Playable's gamification products across Europe and North America
  • Evolve gamification product offering based on identified market opportunities and competitive analyses
  • Creating demand with focus on mid-market and enterprise businesses: grew marketing-enabled ARR by 58% from 2019 to 2020

Product Manager

BESTSELLER
Brande, Denmark
11.2017 - 12.2018
  • Establish first cross-functional product teams to develop new innovative products for e-commerce, fashion design, and supply chain management
  • Consultant to CIO on how to establish a digital product organization in an established DTC organization
  • Trained other product teams on how to work outcome-focused and practice dual-track agile (continuous discovery parallel to incremental and iterative delivery)

Director of Growth, Product & Technology

Trustpilot
Copenhagen, Denmark
09.2012 - 10.2017
  • Unlocking growth potential for both B2C and B2B products by practicing dual-track agile across 'Jobs-to-be-done'-structured product organization
  • Turning market insights into product development potential for prospective enterprise customers
  • Go-to-market approach as well as product innovation efforts made us grow from start-up to scale-up to market leader within 6 years time

Product Marketing Manager

Google
Dublin, Ireland / Mountain View, California
01.2008 - 06.2012
  • Product Marketing for Google's top revenue products Google Ads and Google Analytics across all markets in 42 languages
  • Increased product retention and effectiveness through continuous channeling of market and customer insights to product teams and testing new product prototypes with goal to reduce product lapse or churn
  • Reduced product complexity for new customers to reduce first-month churn from 70% to 46% (at ~25,000 monthly new customers worldwide)

Education

Master of Science - Global Consumer Marketing

University of Liverpool, Liverpool, United Kingdom
01.2009 - 03.2011

Bachelor of Arts - Advertising And Public Relations

Grand Valley State University, Grand Rapids, Michigan, USA
09.2003 - 12.2007

Skills

Cross-functional collaboration

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Timeline

Head of Digital Product Operations - The LEGO Group
05.2023 - Current
Product Management Coach - The LEGO Group
05.2021 - 04.2023
Chief Marketing Officer - Playable
01.2019 - 04.2021
Product Manager - BESTSELLER
11.2017 - 12.2018
Director of Growth, Product & Technology - Trustpilot
09.2012 - 10.2017
University of Liverpool - Master of Science, Global Consumer Marketing
01.2009 - 03.2011
Product Marketing Manager - Google
01.2008 - 06.2012
Grand Valley State University - Bachelor of Arts, Advertising And Public Relations
09.2003 - 12.2007
Nils MichaelisHead Of Digital Product Operations