Nor Fajri
Seceretarial / Administrative Exec
Copenhagen S
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Have the relevant qualifications for 10 years in the fields of work with extensive experiences from diverse background from Aviation, Education, Interior Design and Shipping industries as a Customer Service Agent, Administrative and Secretarial positions.
Overview
10
10
years of professional experience
Work History
Crew Executive
NOSM
Singapore, Singapore
11.2014 - 03.2015
- Crew management and support
- Assigned & planned for crew replacement
- Arranged for crew briefing & meeting
- Actively listened to crew requests, confirming full understanding before addressing concerns.
- Onboarded new temps by entering crew information into systems
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- QSMS updates
- Reviewed Assessment for seafarers
- Daily report correspondence
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Carried out day-to-day duties accurately and efficiently.
- Collaborated with team members to achieve smooth results.
- Maintained energy and enthusiasm in fast-paced environment
Secretary
AESM
Singapore, Singapore
08.2012 - 02.2014
- Controlled over 180 Vessels
- Responded to emails and other correspondence to facilitate communication and enhance shipment processes
- Manages all weapons and arm guards onboard
- Tracked all vessels entered High Risk Area
- Updated spreadsheets and databases to track, analyze and report on piracy alert
- Handled daily scheduling tasks and provided administrative support for operations department.
- Created and updated records and files to maintain document compliance.
Administrative Officer
Raffles Institution
Singapore, Singapore
08.2010 - 05.2012
- Standardized office structures and processes to promote collaboration and increased performance.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Updates student’s records and performance
- Delivered performance reviews, recommending additional training or advancements.
- Prepared agendas and took notes at meetings to archive proceedings.
- Scheduled office meetings and parents appointments for boarding teams.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Set up conference rooms, technology and materials to facilitate meetings.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
Administrative Assistant
Novis Design
Singapore, Singapore
05.2005 - 10.2009
- Handled various aspects of administration tasks
- Basic accounts and purchased of inventory
- Liaised with the supplier and contractor
- Arranged meetings for sales and clients
- Managed contracts and invoices
- Monitored company inventory to keep stock levels and databases updated.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Developed and maintained courteous and effective working relationships.
- Improved operations through consistent hard work and dedication.
Passenger Service Agent
Changi Airport
Singapore, Singapore
02.2003 - 02.2005
- Escorted handicapped passengers from terminal to aircraft.
- Checked in passengers and baggage's
- Handled incoming complaints
- Assists young passengers onboard flights
- Announced flight status updates and information about gate changes over PA system.
- Tagged baggage and routed to appropriate location for loading and screening.
- Checked in luggage and confirmed all carry-on items met federal guidelines.
- Instructed passengers on safety and emergency procedures and answered all passenger inquiries.
- Informed clients of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service.
Education
10th Grade
VUC
Kalundborg 1 2021 - 12 2021
- 9th Grade
VUC
Kalundborg 1 2020 - 12 2020
- DU 2
Slagelse Sprogcenter
Slagelse 01.2016 - 12.2018
- Office And Administration
Singapore Cambridge University
Singapore 01.1999 - 12.2002
Timeline
- DU 2
Slagelse Sprogcenter
01.2016 - 12.2018
Crew Executive
NOSM
11.2014 - 03.2015
Secretary
AESM
08.2012 - 02.2014
Administrative Officer
Raffles Institution
08.2010 - 05.2012
Administrative Assistant
Novis Design
05.2005 - 10.2009
Passenger Service Agent
Changi Airport
02.2003 - 02.2005
- Office And Administration
Singapore Cambridge University
01.1999 - 12.2002
10th Grade
VUC
1 2021 - 12 2021
- 9th Grade
VUC
1 2020 - 12 2020
Skills
Meeting minutes
Workflow planning
Office management
Scheduling
Teamwork and Collaboration
Attention to Detail
Organization and Time Management
Microsoft Office proficiency
CRM