Piotr Chyszpański

Successfully established and managed a well performing team of 15+ employees from scratch within the AML processes (self-onboarding, recruitment, performance review and execution)

Became a driver of a complex part of the process related to analysis of high risk customer triggers, with proper motivational guidance, task assignment and various stakeholder cooperation leading to dynamic positive results in grand scale.

Utilized previous leadership and subject expert experience to enhance various parts of the process assigned (motivation, efficiency of communication, task tracking, feedback exchange)

Successfully managed a hybrid working environment with adequate actions towards modifications within the model.

Ventured between locations to enhance cooperation and gain new perspectives.

Engaged in various leadership upskilling sessions from different sources.

Managed a team of 10+ members, of various operational roles.

Was responsible for setting goals, planning, target execution, client contact.

Highly and successfully focused on mentoring, coaching and aiding in career planning of managed employees.

Was highly active and participative in stakeholder calls, both internal and external, and/or aiding colleagues in proper structuring of the communication.

Performed high quality checks of Customer Due Diligence files, FATCA/CRS reviews, ESR assessments within assumptive target on daily basis.

Delivered KYC related trainings.

Performed TM reviews and quality checks of the same

Managed and/or supported the management of a team as a Deputy Team Leader.

Was part of the Quality Control team.

As one of the few chosen I Supported on-site local teams in Bangalore, India in the role of a team leader support and quality supervisor. Total of colleagues with whom I collaborated for a period of two months was about 190 individuals, consisting of various roles from analysts, specialists, experts and leaders. Unique experience on different corporate environments, delegation model, self-management and cause-result driven experience.

Co-lead a team processing EDR files (Event Driven Reviews) involving corporate high risk customers.

Pre-/Co-interviewed job candidates.

Performed complex verification on the correctness of billings between airlines belonging to IATA.

Analyzed multilateral documents, which set up standards between the airlines.

Created propositions of enhancements of the current billings or required corrections as per the set rules and agreements.

Performed verification of documents, signatures and data requested.

Built and checked for correctness reports of internal bank accounts and transactions to secure End-of-Day closure of proper balances within the operational accounts.

Learnt the ability to decode bank information exchanges such as SWIFT messages.